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This topic contains 11 replies, has 2 voices.

Last updated by patrickD-60 4 years, 8 months ago.

Assisted by: Noman.

Author Posts
June 1, 2020 at 8:22 am #6263981

patrickD-60

My slider revolution is only showing up in the English (default language). When I switch to another language it's missing. How can I fix this?

June 1, 2020 at 8:59 am #6264181

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please make sure you have followed our step by step guide for translating Revolution slider:
https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/

If still an issue persists, Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Thank you

June 1, 2020 at 9:39 am #6264393

patrickD-60

I am fetching the latest posts into my slider and have enabled WPML settings in the slider settings ... but the slider is still not showing up in other languages ...

June 1, 2020 at 3:38 pm #6266935

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Please make sure you have translated your latest posts in secondary language. If still an issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

June 2, 2020 at 11:55 am #6273799

patrickD-60

Is there any update on this?

June 2, 2020 at 3:15 pm #6275411

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I have fixed this issue by following below steps:

1. Went to WPML >> Settings >> Multilingual Content Setup >> Custom Fields Translation.
2. Set the layout_header_title, slider_rev_header and menu_overlay_switch fields as Copy to keep the same page option as English page has.
4. Updated default language page.

And now a slider showing on the secondary language page.

For your new issue, In some cases, we get this false alarm, but still the “Different languages in directories” option works fine. So, If you are getting the expected results then all fine otherwise, please check the following documentation for more details:
https://wpml.org/documentation/getting-started-guide/language-setup/cannot-activate-language-directories/

If you need more help on this, please create a new ticket and we would be happy to help. This will help other users with similar problems to find solutions when searching the forum, We do not handle multiple issues in one same ticket as per support policy.
https://wpml.org/purchase/support-policy/

Thank you

German - page options.jpg
English - page options.jpg
it should be copy.jpg
set to copy.jpg
June 2, 2020 at 7:34 pm #6277083

patrickD-60

Thank you. There is still a small issue. The "Read more" button in the slider needs to be translated as well. Currently it shows up in English even so I am on the German site. How can I fix this?

June 2, 2020 at 9:31 pm #6277507

patrickD-60

I created now the same page in Polish and Russian but the slider shows what you see in the attachment. How can I fix this?

oops.JPG
June 3, 2020 at 3:50 pm #6285363

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I can see the slider in Posilsh and Russian languages.

For ‘Read More’ translation issue:

This is the known issue and we are working with the Slider Revolution team on fixing it. You can see more details here:
https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/#translating-post-based-sliders

As a workaround I have added below HTML code in button layer:

<span class="hide-others en-show">READ MORE</span>
<span class="hide-others de-show">WEITERLESEN</span>
<span class="hide-others pl-show">CZYTAJ WIĘCEJ</span>
<span class="hide-others ru-show">ЧИТАТЬ ДАЛЕЕ</span>

And written below CSS to hide and show button according to current language:

.hide-others {
	display:none;
}

:lang(en-US) .hide-others.en-show,
:lang(ru-RU) .hide-others.ru-show,
:lang(pl-PL) .hide-others.pl-show,
:lang(de-DE) .hide-others.de-show {
    display: inline-block !important;
}

And now button showing correct translation at front end of your site as you can see in the attached screenshot. If you need to update button translation you can update it from here:
hidden link

Thank you

read more.png
pl-readmore.png
DE - readmore.png
June 5, 2020 at 11:50 pm #6308741

patrickD-60

Could you check my slider again. I have tried to follow your steps after reinstalling a module template but the slider does not work as before.

June 8, 2020 at 3:43 pm #6323117

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I have just visited your site now and the slider shows correctly at frontend of your site, Could you please clear your browser cache and take another look on it.

Thank you

pl - slider.png
de - slider.png
En - slider.png