[Resolved] Some parts of my site are not translated

I tried accessing elementor on your site but i get this error: hidden link
and i tested this with and without WPML and the error persisted, however it only happens on the original page, not the translated one where i managed to see that the part that wasn't translating came from a slider called "smart slider"

Please check this link from the smartslider author: hidden link

That plugin is not officially compatible with us which means that we do not handle any type of compatibility with it, but they do seem to work or have some compatibility with us so you can try to reach out to them and see if apart from what's on that link there's something else that you need to do.

Let us know afterwards (with the information they provide) so we can see how we can help out as well 🙂

Regards.

Ok, let's break it down and tackle each part separately.

Let's start with the initial part of the page. the slider. please watch this video: hidden link

The problem there is that smartslider is not officially compatible with WPML. for this i'd strongly suggest that you talk to their support and ask them to make this plugin fully compatible with us.

We can help them if they contact us from here: https://wpml.org/documentation/support/go-global-program/

To solve this problem the easiest way is to use our shortcodes: https://wpml.org/documentation/support/wpml-coding-api/shortcodes/#wpml-string

with this one you can register strings that don't appear as translated which in this case works wonderfully for the slides.

Try it out, translate it and then let me know what else needs to be translated and i'll try to find you a solution and walk you through it.

Hello,

I'm not sure where the text you mention is referenced, please send the link and the section where it is when you see content missing so i can help you out because i don't understand bulgarian and the content you specified can be anywhere.

i checked your site and found the text on the shop page untranslated: hidden link

this text is coming from widgets in WordPress so they have to be translated as referenced in this guide: https://wpml.org/documentation/getting-started-guide/translating-widgets/

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I also saw the titles on the slider and i already mentioned how they are translated https://wpml.org/forums/topic/some-parts-of-my-site-are-not-translated/#post-14928631

however, you need to follow the same method for the title and everything in the slider. i only did it for 2 sections to show you how it would work, you'll have to do the rest (That will also help you get familiar with how shortcodes work and how to translate them).

You can use the info on the video to guide yourself but let me know if there's something tha you don't understand and i'll gladly explain it to you.

Regards.

That text comes from the plugin smart slider. all the content in that section comes from there.

You can find it here: hidden link

And you can translate it using the information on this reply: https://wpml.org/forums/topic/some-parts-of-my-site-are-not-translated/#post-14928631

there's a video there that shows you how to do it exactly on that slider and all you have to do now is apply the same thing to the content that you can't se translated yet.

Try it out and let me know how it goes.

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Let's first tackle this issue and i'll help you with the contact form as soon as you confirm the slider text has been translated, ok? this way we keep things clean.

Regards.

i'm sorry if i wasn't clear before, the video i sent you shows you how you can use our translation shortcode to wrap the text you want to translate from the slider around it (The shortcode) and make it translatable.

It's the only way it can work and it's how i made the other parts of the slider translatable. the same applies to the headline, i suppose since it works in the same way 🙂

here's a video showing you how it works on the headline and the button: hidden link

At this point you can do the same to the other sliders. if you can't understand the video, if you can't understand the procedure i showed you, please tell me where are you getting stuck because this procedure has to be done because the slider plugn you're using is not compatible with WPML by default so you have to "manually" register the texts (called a "string") so you can have it displayed in a translated way.

Regards.

I registered the strings using the shortcode workflow as i showed you in my last few videos and they appear now in hidden link (WPML > String Translation)

You can go ahead and translate the strings so they appear as translated in the front-end. remember to clear your cache when you do, in case they don't appear as translated.

Regards.