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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are running a multilingual WooCommerce site and encountered an error stating that 'Some taxonomies in your site are forced to be untranslatable.' This issue is affecting the functionality of your multilingual site.
Solution:
First, ensure you have a backup of your site. Then, navigate to WooCommerce > WooCommerce Multilingual > Status to check for any messages or errors. Next, go to WPML > Settings > Taxonomy Translation. Here, ensure all related product taxonomies are set to either

'Translatable - only show translated items'

or

'Translatable - use translation if available or fallback to default language'

. For more detailed guidance, visit our documentation on managing taxonomies.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 week, 1 day ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
February 19, 2025 at 8:16 am #16722510

jonasP-14

Background of the issue:
I am trying to run a multilingual WooCommerce site and encountered an error message. Link to a page where the issue can be seen: hidden link

Symptoms:
Error message: 'Some taxonomies in your site are forced to be untranslatable. This is causing a problem when you're trying to run a multilingual WooCommerce site.'

Questions:
How do I fix this?

February 19, 2025 at 6:10 pm #16726397

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there.

Please make a backup before proceeding.

Please go to WooCommerce>WooCommerce multilingual> Status and check if there are any message or errors.

Then go to WPML > Settings > Taxonomy translation and make sure all the related product taxonomies are set to (click on the lock to unlock) 'Translatable - only show translated items' or 'Translatable - use translation if available if available or fallback to default language'.

Please check the attached image.

Info: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies

Please let me know how it goes.

Thanks and regards,
Lucas

6094653-Screenshot_2_43.jpg