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Supporter timezone: Asia/Yerevan (GMT+04:00)
Tagged: Documentation request, WCML
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This topic contains 10 replies, has 2 voices.
Last updated by Christopher Amirian 1 year, 10 months ago.
Assisted by: Christopher Amirian.
| Author | Posts |
|---|---|
| January 14, 2024 at 9:34 am #15181938 | |
|
tuncerC |
I am trying to: translate the product from German to Englsih and some times its working some times i am getting failure messge Link to a page where the issue can be seen: I expected to see: Instead, I got: |
| January 14, 2024 at 3:25 pm #15182491 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, The message you mentioned shows that you do not use the recommended way for translation of products which is the Woocommerce > Woocommerce Multilingual & Multi0currency > Products (tab). You should not go to the edit screen of a product in a second language. For more information: https://wpml.org/documentation/related-projects/woocommerce-multilingual/ Also please provide the debug information: https://wpml.org/faq/provide-debug-information-faster-support Thanks. |
| January 17, 2024 at 8:36 am #15193362 | |
|
tuncerC |
Hello Christopher, The issue is when I am duplicating the product and then updating the translation it taking me automatically to the product in a second language. And sometimes showing me that I should delete that translation of a second language the proudct. before i was duplicating the product changing the details that i want, then I press the update translation button and then everything was working smoothly but since I have updated the plugin is giving me this problem and it's not all the time as default maybe it could be this problem I tried almost everything. Best Regrds |
| January 18, 2024 at 5:58 am #15197781 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, Thank you for getting back. From what I understand you use the Duplicate feature. I am not sure how you were using it before but the Duplicate feature is for duplication and you should not change the second language after the duplication. But you can always make the second language independent of the first language to do the changes in the product edit screen. Here is how to do so: Please make sure that you turn off the translation editor for the products that you duplicate and want to change the content later in the second language as per the documentation above. Thanks. |
| January 19, 2024 at 10:17 am #15204041 | |
|
tuncerC |
Hi Christopher, Thank you for your answer. Is it so simple! Should I make you video and send it to you showing you how it's look? btw The link that you sent me It has nothing to do my issue Thanks. |
| January 21, 2024 at 2:30 pm #15208506 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, I see, I think I understand now the duplication is done int he original language and is not the feature which WPML has. WPML supports a few plugins for duplication, I suggest that you install the Yoast Duplicate plugin and test and see if you use that, do you see the same issue with translation on the duplicated product? Here is the link to the plugins that WPML supports for duplication: https://wpml.org/plugin-functionality/duplication/ (Duplicate Page plugin will not be suitable for your scenario) If the issue persists even with Yoast Duplicate plugin, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. Make sure you set the next reply as private. Please tell which product to duplicate and test to see the issue. |
| January 24, 2024 at 8:22 pm #15223893 | |
|
tuncerC |
Hi there, I am not duplicating page I am duplicating the product only. Can you check this video hidden link please I record the issues. You can see the issue and after it if it doesn't Clarify everything then I will share with you thewordpress access. because my client don't like to share his wordpress admin all the time Best Regards |
| January 28, 2024 at 2:23 pm #15234263 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, Thank you for the video. Please check the video I recorded here: hidden link If you need to provide the login info of website copy please make sure you set the next reply as private. Thanks. |
| January 29, 2024 at 2:52 pm #15239222 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, Thank you. I have found a workaround that I explained here: hidden link Please use that at the moment. Thanks. |
| January 29, 2024 at 3:20 pm #15239359 | |
|
tuncerC |
Hello Christopher, Thank you for your help and for the video, but my cleint is frustrating , because it's not working like before. from the place showen in the image could the advanced support help us with this issue, because my cleint has not so much technical knowledge. and he wants like how it was before. thank you so much in advance! |
| January 30, 2024 at 8:29 am #15241960 | |
|
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, Sure thing, do we have permission to copy your website to our server? That is the only way that I can report this to the second-tier support and then do the tests there including the plugin conflict test: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. If yes, I will do the copying for you. Thanks. |
The topic ‘[Closed] The Pluign Genreating the Whole time some Failure’ is closed to new replies.

