This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 3 replies, has 3 voices.
Last updated by Minesh 1 year, 7 months ago.
Assisted by: Minesh.
Author | Posts |
---|---|
June 20, 2023 at 4:32 pm #13862117 | |
erkanG |
Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? |
June 20, 2023 at 6:23 pm #13862539 | |
Ahmed Mohammed Supporter Timezone: Africa/Cairo (GMT+02:00) |
Hi there, Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly. I understand when you try to enable the Translate Everything Automatically in WPML → Settings; you get a critical error message. Is that correct? If so, could you please enable the WordPress debug log? This will allow us to see if any PHP errors are being produced. More Info: https://wpml.org/documentation/support/debugging-wpml/ In order to do that, edit the wp-config.php file inside your WordPress directory and insert the following lines: define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', false ); Now please reproduce the issue once again by following the same steps to replicate the critical error. Locate the debug.log in: /wp-content/debug.log. You can log in to your website via FTP or install a plugin such as File Manager to find that debug.log file. Paste the content (if any) on a site like pastebin.com and then share the link here with us (only you and us will see the URL you are sharing). Looking forward to hearing back from you. |
June 20, 2023 at 7:22 pm #13862765 | |
erkanG |
Hello Ahmet; Thank you very much for you support. Here is link for log file. hidden link |
June 21, 2023 at 12:24 pm #13868063 | |
Minesh Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Based on the debug log I can see there is a fatal error: In order to minimize the cause of the issue: Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? I suspect the issue is from "Premium SEO pack - WordPress Plugin" what if you try to deactivate and check? |