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[Closed] Time out error when I tried to export multiple XLIFF files

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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 7 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author Posts
May 14, 2024 at 11:56 am #15625180

lrn-accountsP

Hi
when I tried to export multiple XLIFF file for translate like 500 files then it's show a timeout error
May 15, 2024 at 7:20 am #15628006

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for contacting WPML support, I’m happy to help you with this issue.

Please contact your hosting support and ask them to check the PHP error log to see what happens on your site when exporting multiple XLIFF files.
Also, please double-check when the Rest API is enabled. Rest API has to be enabled to make the WPML > Translation Management and Translations work properly.

Looking forward to your reply.
Thanks
May 27, 2024 at 6:32 am #15672159

lrn-accountsP

Hi

I successfully uploaded the 8 MB PDF to the site. However, when I attempted to import multiple XLIFF files for translation, around 500 files, I encountered a timeout error. This indicates that the error is not on the server side but rather on the plugin side.
please review a screenshot: hidden link

Thanks
May 27, 2024 at 6:56 am #15672185

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

According to your screenshot, there is an internal server error. Please enable WP debug log and re-import multiple files to see the error again. Then check the debug log file, see if there is an error message and share it with me.
If you don't know how to enable WP debug, please follow the documentation
https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

Looking forward to your reply.
Thanks

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