This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Supporter timezone: Asia/Singapore (GMT+08:00)
Author | Posts |
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December 30, 2024 at 11:39 pm #16554713 | |
monal-4 |
Background of the issue: Symptoms: Questions: |
December 31, 2024 at 6:43 am #16555010 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for contacting us. You can read more about it here https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/ . As mentioned, you need to point both domains to the IP address of your WordPress installation. Then, to check if it's working correctly, simply visit your new domains or subdomains. They should all show the same site without a redirection. For example, if you have the domains “hidden link and “hidden link (and WPML is deactivated) you should see the same content when you visit any of these domains. |
January 3, 2025 at 10:39 am #16560871 | |
monal-4 |
It is a big problem, I have been working on this for many hours I think I and my host did everything right We made a dns-service on hidden link On hidden link I made an alias - hidden link My host-supporter set up the dns to point on hidden link problem one: Still I cannot set the english translation to be on peacecitycopenhagen.dk when i write peacecitycopenhagen in the adress field in the browser, I am redirected to fredsbykobenhavn.dk - the mainsite in Danish In an attempt to make it work, I deleted all plugins from fredsbykobenhavn.dk and reinstalled. I changed the password for it in wpml, Nothing changed. problem 2 now The content is translated, but does not show up on the site But maybe this problem has something to do with the first. I would be very happy if you can help me, to get the translation into hidden link kind regards Mona |
January 3, 2025 at 2:39 pm #16561703 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Before we proceed further, could you please check with your domain provider regarding SSL issue here hidden link as shown in the attached screenshot. Once you've fixed that, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to your Website where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup. |
January 3, 2025 at 3:43 pm #16561923 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Sorry, I left out the screenshot. Yes, please resolve the SSL issue as shown in the attached screenshot. Also, WPML will not allow you to use "A different domain per language" if it's showing "Not Valid". |
January 3, 2025 at 7:03 pm #16562462 | |
monal-4 |
I have changed and checked it out in google incognito - it is safe now But still saying the adress is not valid If i give you the codes to my host set up by simply.com - maybe you can see the problem Is it still private I am writing? otherwise it is my mail-adress and the same password on all sites for now. I better explain the process - First I had a webhotel: hidden link To get this as a domain-alias the supporter in Simply adviced me to change to only dns-service, and so I did. then the supporter attempted to help by make some settings - and i got redirection to peacecitycopyenhagen.dk, somehow. I think the ssl-certificate for peacecitycopenhagen.dk was set from fredsbykobenhavn.dk - and that is why it was not safe in the peacecity-domaine. Right now i have upgraded back to a webhotel for peacecitycopenhagen.dk to get its own certificate. I have succeded into make peacecitycopenhagen.dk safe and changed to the right url in wp in both of the domaines When I write peacecitycopenhagen I am still redirected to Fredsbykobenhavn.dk kind regards Mona |
January 3, 2025 at 7:07 pm #16562465 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. May I know why this domain hidden link is showing different content? It should show the same content as this domain hidden link . |
January 3, 2025 at 7:10 pm #16562466 | |
monal-4 |
yes you may know 🙂 - I just changed right now to a hosted domaine again, and actually I didn't know I have to copy it over by myself If that is the case, we must continue tomorrow or the day after tomorrow 🙂 |
January 3, 2025 at 7:45 pm #16562510 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Alright then, let me know how it goes. |
January 3, 2025 at 7:53 pm #16562514 | |
monal-4 |
yes I will let you know 🙂 |
January 4, 2025 at 2:12 pm #16563455 | |
monal-4 |
An added problem now to the first one somehow the language in the control panel hidden link had turned into English, but was showing Danish in the upper panel with wpml-flags Then I turned the flag into english to see, if I then would get Danish But no way: Instead I was redirected to hidden link After trying a lot of things to get into the Danish control panel/site management situation now is When i write the url for hidden link - I am redirected to hidden link When I try to get into the site management in hidden link I am redirected to the site management of hidden link What I have done in attemptions to make it work proberly via my hoster admin - I deactivated all plugins on both sites with no result Then I reloaded wpml to hidden link - and now I couldn't get into any of the sites becaused I was redirected to many times it said. Via Hoster admin I could delelte wpml in peacecitycopenhagen.dk - and so the sites redirecting ended up where they are now. I have also tried to repair and optimize wp on both sites via my host admin Life with the wpml translating to another site is a hell rigth now - sorry |
January 4, 2025 at 3:38 pm #16563551 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Things are still not clear yet. Let's not touch this Website hidden link and it's loading fine for me as shown in the attached screenshot. Next, we will focus on this domain name hidden link . When you open this link hidden link , it should display the same content as this one hidden link . This is what you need to fix for now. Tell your domain provider that you need to point this URL hidden link to the IP address of this domain hidden link Once you've done that, opening this link hidden link should display the same content as this link hidden link Let me know when this is fixed and we'll continue further. |