ACFML not working correctly

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 18 replies, has 2 voices.

Last updated by Kor 9 months, 1 week ago.

Assisted by: Kor.

Author	Posts
April 22, 2024 at 5:36 pm #15552485
jordanP-2	ACFML not working correctly
April 23, 2024 at 4:10 pm #15557419
jordanP-2	Any update on the issue, which we are facing. screenshot : hidden link
April 23, 2024 at 5:08 pm #15557683
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I cannot find a solution for this issue and I will escalate this now to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
April 25, 2024 at 4:17 pm #15566704
jordanP-2	Any updates? This is blocking quite a bit of work for my client.
April 25, 2024 at 4:29 pm #15566776
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. It's fixed now after updating ACFML to 2.1.0 Please check.
April 29, 2024 at 5:30 pm #15578421
jordanP-2	we are getting same error on multiple pages. can you please let us know about the this issue? so, we can fixed it on other pages. hidden link hidden link hidden link hidden link hidden link hidden link
April 29, 2024 at 5:49 pm #15578500
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for responding. After double-checking, it appears that the problem persists even after deactivating ACFML, suggesting it's not related to that plugin. It seems to be a theme-specific issue, as switching themes resolves the problem. I recommend reaching out to your theme developer for additional support. Please let me know how it goes.
April 30, 2024 at 5:58 pm #15582397
jordanP-2	We are checking with theme change but still we are getting same error. it's not a theme specific issue. This issue we are facing on the other language a part of English language. Please check below screenshot. screenshot : hidden link
May 1, 2024 at 4:10 pm #15584467
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for responding. Could you please specify the page you are editing in the screenshot provided at hidden link ? I require this information for inclusion in my report to escalate the matter to our 2nd Tier Support for further review.
May 1, 2024 at 5:06 pm #15584580
jordanP-2	I already provided previously URL's I again share the URL's are below please check it. hidden link hidden link hidden link hidden link hidden link hidden link
May 1, 2024 at 5:18 pm #15584585
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your response. I've located the error at hidden link , and I will escalate this matter to our 2nd Tier Support team for further investigation. Please refrain from making any changes on this staging site while they conduct their assessment. I will provide you with an update once I receive feedback from them.
May 3, 2024 at 2:10 pm #15591662
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your patience. Our second-tier support has investigated, and it appears that the error stems from Advanced Custom Fields (ACF). It seems that you have assigned identical field names to multiple fields within the field group "Flexible - Global Content Blocks." Please ensure that each field has a unique name. Additionally, this issue appears to be unrelated to WPML. Even ACF advises against using identical field names for various fields, as it may lead to difficulties when calling these fields on the frontend.
May 3, 2024 at 6:27 pm #15592630
jordanP-2	Have you guy's made any changes on the site, currently all the options are not displaying on backend side. Also, Frontend not working properly. please sort ASAP. please check attach screenshot.
May 6, 2024 at 8:29 am #15595863
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Sorry for the delays. We were checking on the site earlier and we deactivated some plugins. I've reactivated it for you and it should be displaying fine now. Please check.
May 6, 2024 at 6:12 pm #15598997
jordanP-2	Hi, we have checked the "Flexible - Global Content Blocks" & we remove all the fields (layout) & add new fields with unique name. but still we facing same issue on the other language. please look it.

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