Credits assigned to non-existing staging website

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Supporter timezone: Europe/Bucharest (GMT+02:00)

Tagged: Credits

This topic contains 1 reply, has 0 voices.

Last updated by Mihai Apetrei 6 hours, 23 minutes ago.

Assisted by: Mihai Apetrei.

Author	Posts
December 2, 2024 at 12:02 pm #16465769
7107 Digital	Background of the issue: I am trying to remove an old development website and need to manage credits associated with WPML. Symptoms: Credits are assigned to an old development website - hidden link Questions: When I click to "Add/remove credits", then "Remove credits", it asks me to login but this website no longer exists (and hasn't for a long time). It then asks me to remove the site key if I don't have access but this website is not in my list of sites, so I'm stuck on how to resolve this.
December 2, 2024 at 12:31 pm #16466009
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. I found 3832 credits for that site, and I moved them back to your WPML.org account: http://wpml.org/account/ You should see them on that page. I hope that you will find this information helpful. Mihai Apetrei