Default language message is not displayed when you go to translate it.

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Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: ATE, Exception

This topic contains 2 replies, has 0 voices.

Last updated by nielsO-5 4 hours, 45 minutes ago.

Assisted by: Carlos Rojas.

Author	Posts
January 27, 2025 at 10:57 am #16637187
nielsO-5	Background of the issue: I am editing the default language on my site hidden link using WPML. I want to ensure that the latest version of the content is available for translation. Symptoms: When I try to translate the edited default language, the translation editor shows an older version instead of the newest version. Questions: Why is the translation editor not showing the latest version of the default language? How can I update the translation editor to reflect the newest version of the content?
January 27, 2025 at 2:10 pm #16638280
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello, Thank you for contacting us 1.- The cause of the issue might be that the old content is still not fully translated and the translation is stuck. I kindly ask you to follow these steps and let me know if the issue disappeared: - Edit the content in the original language - Make a small change to the content - Save the changes - Go to WPML -> Translation Management -> Select the content and send it for translation (you can assign it to yourself) - Go to WPML -> Translations -> Translate the content (make sure it is 100% translated) - Double-check if the issue disappeared. Could you tell me the results of the steps described above? 2.- Please share the site debug information as described in this guide: https://wpml.org/faq/provide-debug-information-faster-support/ Regards, Carlos
January 28, 2025 at 8:52 am #16640338
nielsO-5	I did the steps, but it still does not work
January 28, 2025 at 10:31 am #16640952
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you for your message. I want to take a closer look at the site configuration. Your next message is private so you can securely share the access credentials to the site. Please confirm you created a full site backup that you can restore, if necessary, before sharing the access credentials.
January 28, 2025 at 11:50 am #16641494
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you for sharing the credentials requested. After following the steps described in my message the content is shown correctly in the Advanced Translation Editor (ATE). If you still see any issues, please share a screenshot highlighting the outdated content.
January 28, 2025 at 1:52 pm #16642144
nielsO-5	Hi, Ok thanks! But it's not translated when you go to the front. hidden link . We cleared all the caching.
January 28, 2025 at 1:57 pm #16642155
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I see the content correctly translated into English. Could you share a screenshot where the untranslated content is shown?
January 28, 2025 at 2:23 pm #16642310
nielsO-5	Added dutch (original) and english. If you scan them for yourself you can see the difference in the images.