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Supporter timezone: Europe/Madrid (GMT+02:00)

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This topic contains 5 replies, has 1 voice.

Last updated by Marcel 1 day, 21 hours ago.

Assisted by: Marcel.

Author Posts
March 28, 2025 at 7:53 pm #16874467

alejandroA-19

Background of the issue:
I duplicate translate my posts as they are technical information so no need to manual translation, but each time I do it I am forced to go to support and click "Synchronize Post Taxonomies" or else it won’t appear on front end. This is very annoying because I have to post daily and clicking that button takes a long time. Link to a page where the issue can be seen: hidden link

Symptoms:
The post doesn’t appear on the translated page until I click "Synchronize Post Taxonomies". You can see the flow on 2 videos I made. This is me publishing and translating the post and showing you what happens: hidden link and this is me after doing the Synchronize showing you that the posts appears: hidden link

Questions:
Why do I need to click "Synchronize Post Taxonomies" for the post to appear on the front end?
Is there a way to automate the synchronization process to avoid manual intervention or just to avoid having to go through that step at all?

March 31, 2025 at 7:55 pm #16880747

alejandroA-19

Hi, I opened this ticket 3 days ago but still no answer, does anyone can help me please?

April 2, 2025 at 5:22 am #16885301

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thanks for your patience — and apologies for the delay in getting back to you, our support queue has been quite high lately.

I’ve set up a sandbox site for testing:
hidden link

Could you please try to reproduce the issue there and let us know if it occurs?

Also, on your live site, could you confirm whether **"Copy taxonomy to translations"** is enabled in the WPML settings?

If the issue doesn’t appear in the sandbox, can you check on your site if it happens when:
- Only WPML plugins active
- A default WordPress theme like Twenty Twenty is used

That will help us isolate whether the issue is theme- or plugin-related — or if Avada is necessary to trigger it.

Looking forward to your findings!

copy taxonomy.png
April 2, 2025 at 3:48 pm #16887928

alejandroA-19

I couldn't reproduce it on sandbox as I didn't find the language switcher but I assume in a clean install it will work, the thing is I have AVADA builder, plugins, and a database with all the information so this is a more realistic enviroment and where WPML is having conflict.

FYI this happens since 7 years ago, I always have problems with WPML trying to duplicate posts. That's why I am trying out WEGLOT and TRANSLATEPRESS because I am tired of having to "push" WPML for each tiny modification I make on my site.

Regarding the settings, yes, they are identical as the screenshot. Any other ideas?

April 2, 2025 at 4:06 pm #16888044

alejandroA-19

So, I created a staging enviroment and tried out what you suggested: hidden link those 2 test aircrafts

It worked with twenty twenty and worked with AVADA so I have no new information for you, as I told you, this has 7 years going on and it's RANDOM. Sometimes I duplicate and work and most times I have to go and "push" everything on the support page.

Any ideas?

April 4, 2025 at 9:50 am #16896567

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Without a clear way to reproduce the issue from scratch, we can’t confirm any global bug. If the problem only occurs on your setup, it’s most likely specific to your individual installation. If it happens randomly, it becomes even more challenging to reproduce.

Here’s what I recommend:
The next time the issue occurs, don’t run the sync yet. Instead, create a copy of your site using Duplicator and share it with us. This will allow us to debug a local version of your site and investigate what’s causing the problem in an isolated way.

Best regards,
Marcel