featured products disappeared on frontpage translations

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This topic is split from https://wpml.org/forums/topic/images-not-synchronizing-featured-products-disappeared-in-translations/

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 0 voices.

Last updated by Kor 19 hours, 15 minutes ago.

Assisted by: Kor.

Author	Posts
February 18, 2025 at 2:25 pm #16719564
jensK-16	Thanks a lot - worked fine :0) There was another issue with featured products disappeared on frontpage translations hidden link can we take that now or should I rather start a new thread?
February 18, 2025 at 2:41 pm #16719672
jensK-16	Did you get the picture I uploaded, otherwise it comes here
February 18, 2025 at 3:28 pm #16719829
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Do you use any terms for your "Selected products" as shown in the attached screenshot? I'm referring to your terms you use for your Danish language Selected Products section. When I edited the Loop Grid in Danish language, the terms are not selected or showing. You might want to manually adjust the query terms in "Loop Grid" > Query > Term here hidden link Also, I edited the Loop Template here for the English language hidden link for a test. You might want to retranslate the texts to English language and I apologize for that. Let me know how it goes.
February 19, 2025 at 8:42 am #16722758
jensK-16	Thank you for yours :0) No we do not use that. Actually it worked fine until I run a WPML routine trying to mend the problems from last thread. It was a fix suggested by your support earlier: - Go to "WPML > Settings" and scroll down to the Media Translation section. - Select the options shown in this screenshot and click on Start. - Clear the caches from your site and browser and check again. But it did not work this time, instead the featured products disappeared.
February 20, 2025 at 12:47 am #16727110
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for getting back to me. I've updated the source to "latest product" in Edit Loop Grid > Query as shown in the attached screenshot and your products are now visible. It seems there aren't any products marked as "featured" in English. Could you please review each English language product and ensure the ones you want to showcase in the featured section are configured correctly?
February 20, 2025 at 8:13 am #16727884
jensK-16	Thank you Kor, but there are still problems: All languages looked fine, but when I tried to add a product to featured products in backend: it worked fine in main language, but everything disappeared in all other languages except for 1 product (Copy paper) AND the newly added featured product I think this has nothing to do with elementor, the featured products are added in backend > edit product.
February 21, 2025 at 2:40 am #16732010
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will have to investigate this further. You are correct, the translated products are already marked with "featured" but it is still not showing on the "Featured Products" Loop query.
February 21, 2025 at 5:05 pm #16734654
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Could you please backup and update all elementor plugins to the latest version? Also, update all WPML plugins too. hidden link Let me know when you've done that and we'll recheck to see if the issue persists.