Getting WPML to work and solve error alerts in WP back-end

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-

Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 1 replies, has 0 voices.

Last updated by Christopher Amirian 1 month, 4 weeks ago.

Assisted by: Christopher Amirian.

Author	Posts
February 24, 2026 at 1:07 pm #17846741
renkoS	Hi guys, Can you please help me with the following: Right now, many URL's of my multilingual website hidden link are not functioning properly and my English website is propagated with Dutch content it seems. Upon investigation I suspect that this was caused by the fact that WPML isn't working as it should, although all is up to date. I also have been seeing a message in my WP dashboard that WPML CMS should be installed, but as far as I knew all was installed and up to date. Then I went to my WPML account, info@mencare.com and to Downloads. Followed the instructions from: https://wpml.org/faq/install-wpml/ with the .zip upload and then to tab Commercial. Installed CMS as per the instructions on your site. But still CMS does not appear in my Plug-ins page. Therefore manually addes both seperate plugins: CMS String translations And activated them... but stil not working. And I also keep seeing these messages: (Attachment) These are all active WPML plugins right now (attachment) I've tried many times in different ways now, but can't get it to work. 😓 And as mentioned, main links on my homepage are not functioning right now, I think as a result of the string translations missing. Because I believe the whole NL and EN languages are not functioning as is meant to. I am asking you: Can I please provide you with a temporary admin login, so you guys can check around what's happening and solve this matter, please? Looking forward to your assistance, for which I thank you in advance. 🙏 With caring regards, Met verzorgende groet, Mit freundlichen Grüßen, Avec mes salutations distinguées, Edwin van der Panne Founder info@mencare.com hidden link
February 24, 2026 at 1:28 pm #17846986
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello and welcome to WPML support. The chat was disconnected that is why I could not reply back. That is why I created this ticket to answer. From the screenshots you shared it seems that indeed the WPML Mulitlingual CMS plugin is not installed. If you can provide the debug information following the steps below that would help: https://wpml.org/faq/provide-debug-information-faster-support You can install WPML Multilingual CMS plugin by following the steps below: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Make sure you are signed in wpml.org. - Go to https://wpml.org/account/downloads/ - Click the "Download WPML manually" link to show the rest of the plugins on the page. - Download the latest version of the WPML and its add-ons. - Install them manually on your website using the method below: https://wpml.org/faq/updating-wpml-manually/ Also you can set the next reply as private to provide the login informiton. But you need to make sure you have a backup. Thanks.

The topic ‘[Closed] Getting WPML to work and solve error alerts in WP back-end’ is closed to new replies.