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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate the Shipping Methods into other languages but cannot find the strings in WPML String Translation.
Solution:
We recommend clicking on the blue button to scan for strings that are not yet registered for translation. Once the scan is complete, search for the strings again. If found, select the strings and add them to String Translation following the steps outlined in our documentation: Finding strings that don’t appear on the String Translation page.

If this solution does not seem relevant to your issue, please open a new support ticket in our support forum.

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This topic contains 6 replies, has 2 voices.

Last updated by aytenO 3 years, 9 months ago.

Assisted by: Mihai Apetrei.

Author Posts
February 28, 2021 at 1:23 am #8188419

aytenO

Tell us what you are trying to do?
I am trying to translate the Shipping Methods into other languages.

Is there any documentation that you are following?
I checked String Translations (scanned as well) but could not find the strings there.

Is there a similar example that we can see?
No.

What is the link to your site?
hidden link
hidden link (TRANSLATION NEEDED)
hidden link (TRANSLATION NEEDED)

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February 28, 2021 at 10:31 am #8190071

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Please first click on the blue button (I'm attaching a screenshot below) and then try to search for any of those strings and see if they are found this time.

If you find them, you need to check the box on the left and add them to String Translation as shown here:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation

Please let me know how that goes.

Mihai Apetrei

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February 28, 2021 at 1:15 pm #8190699

aytenO

Hi Mihai,

Many thanks for your help and quick solution on this! I appreciate that!

I have another quick question. I have translated this top bar info (on the screenshots) text but it does not change in other languages. Do you know any possible reason?

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February 28, 2021 at 1:29 pm #8190837

aytenO

The switcher works fine on the footer, but when I put it to Main Menu or Tob Bar Menu. other language pages (BG and TR) do not load.

February 28, 2021 at 1:34 pm #8190865

aytenO

Sorry this last message #8190837 was for another ticket. Please ignore it.

March 1, 2021 at 8:58 am #8194655

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I am happy to hear that the solution I recommended worked.

From my understanding, there is also a different issue happening that you are looking to have fixed.

Our support policy allows us to take care of only one issue per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.

As the original issue is resolved may I kindly ask you to please mark this ticket as resolved and open a new ticket for the additional issue?

Thank you very much for your understanding and we are looking forward to helping you with the other issues in the upcoming tickets.

Kind regards,

Mihai