Prices are changed for some people

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Tagged: WCML

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
April 3, 2024 at 1:33 am #15475642
wesN	Hi We continue to have inconsistent but serious bugs / issues with currency conversion since we've updated the plugin. Prices are bings changed for some people. I've had no less than 7 people go to the site for QA, some see the correct pricing for both US and CA sites (e.g. Mini Luxor should be reg USD$144 and also reg C$144, but some people are seeing reg USD$144 on US-EN and incorrectly seeing reg USD$107 on the CA-EN or CA-FR site). Can you check what the issue?
April 3, 2024 at 1:37 am #15475647
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here is the new ticket. I don't see the prices changed when switching to other languages. It only shows $144, please check the attached screenshots. Can you please share some screenshots of the issue on your end? Also, please share the staging site credentials again, I cannot access the admin area with the shared info. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Looking forward to your reply. Thanks
April 3, 2024 at 10:11 am #15477354
wesN	Hi, Currency pricing issue seems to be RESOLVED. I've gone through and manually added USD$ and CAD$ reg and discount pricing on each product. Thanks!