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[Waiting for user confirmation] shortcode created by WP Coder using PHP set in widgets cannot be translated to other languages

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 5 replies, has 1 voice.

Last updated by Itamar 6 days, 4 hours ago.

Assisted by: Itamar.

Author Posts
August 23, 2025 at 6:33 pm #17342299

haiboZ

Background of the issue:
I am using a shortcode created by WP Coder in PHP, which is set in widgets for the main sidebar. This shortcode is intended to work across all languages on my site hidden link. Currently, it works for the English page but not for the other two languages.

Symptoms:
The shortcode created by WP Coder using PHP set in widgets cannot be translated to other languages.

Questions:
How can I make the shortcode work for all languages using WPML?
August 25, 2025 at 6:17 am #17343771

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

We can make it translatable using an XML-Config. Can you please post the code you have right now?

Best Regards
Marcel
August 25, 2025 at 4:21 pm #17345831

haiboZ

Hi Marcel,

the code is quite simple.

echo get_post_views('9712') + get_post_views('9710') + get_post_views('9708');

shortcode: [wp_code id="7"]

Can I make XML-Config by myself ? Just in case if I update the code somewhen.

regards
Haibo
August 25, 2025 at 7:13 pm #17346248

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Haibo.

I don't see any textual context in your shortcode; therefore, I'm unsure why you need to translate it. If you still want to register the shortcode for WPML’s awareness (even if no translation is needed), you can use this minimal config:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>wp_code</tag>
      <attributes>
        <attribute>id</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

You can place this code in WPML -> Settings -> Custom XML Configuration.

You can do this yourself. Please read all about WPML's configuration files here:
https://wpml.org/documentation/support/language-configuration-files/
Our free Multilingual Tools plugin may also be helpful in your case:
https://wpml.org/documentation/support/multilingual-tools/

Please let me know if you have any further questions.

Regards,
Itamar.
August 27, 2025 at 11:57 pm #17353054

haiboZ

Hi,

I added the code in Custom XML Configuration and then saved it. But it doesn't work and I also don't see a automatically (should it?) created wpml-config.xml file placed in the root folder of child theme.

see please at hidden link

2.png
1.png
August 31, 2025 at 7:39 pm #17360896

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

It is expected that no wpml-config.xml should be created when adding the XML code in WPML -> Settings -> Custom XML Configuration.

I overlooked the fact that this is a sidebar widget. Please see our guide on translating widgets: https://wpml.org/documentation/getting-started-guide/translating-widgets/. You may need to look for the attribute's value (the "id") in WPML -> Strings Translation or in the strings section of the admin screens. Please read about it here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#register-admin-and-setting-strings-for-translation.

Regards,
Itamar.