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Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 20 minutes ago.

Assisted by: Andrey.

Author Posts
March 12, 2025 at 12:53 pm #16807103

lauriL-5

Hi Andrey,

Thank you for the information. I have encountered another issue. I cannot find the checkout translations in String Translation Management, specifically phrases like:
• “We'll use this email to send you details and updates about your order.”
• “Enter the address where you want your order delivered.”
I scanned all the Strings in the plugins from Theme and Plugin Localization, but I still cannot find these strings in String Translation.

Best regards,
Lauri

March 12, 2025 at 12:58 pm #16807144

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I would suggest to try the following method:

1. Go to WPML → String Translation.
2. Enable the option to auto-register the strings.
3. Navigate to the page where the strings are untranslated.
4. Return to WPML → String Translation, disable the auto-registration option, and check if the text has been registered.
5. Translate the text.

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

March 14, 2025 at 11:09 am #16816178

lauriL-5

Hi,
Thank you for the suggestion. I followed the steps, and when I enter the sentence that I would like to translate into the search box, the search displays "no strings found."
Best regards,
Lauri

March 14, 2025 at 3:00 pm #16817461

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

Do you know where these sentences come from, or have you added them somewhere?

Also, try to search not for the entire sentence but part of it or use a few words.

I have enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/