The text inside the contact form is not getting translated and I can't find it

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate the text inside a contact form created with the Getwid plugin.

Solution:
We recommended registering the Getwid contact form blocks for translation by adding custom language configuration XML code. The client should navigate to WPML > Settings > Custom XML Configuration tab and add the following code:

<wpml-config>
  <gutenberg-blocks>
    <gutenberg-block type="getwid/contact-form" translate="1">
      <key name="text"></key>
    </gutenberg-block>
    <gutenberg-block type="getwid/field-name" translate="1">
      <key name="label"></key>
    </gutenberg-block>
    <gutenberg-block type="getwid/field-email" translate="1">
      <key name="label"></key>
    </gutenberg-block>
    <gutenberg-block type="getwid/field-textarea" translate="1">
      <key name="label"></key>
    </gutenberg-block>
  </gutenberg-blocks>
</wpml-config>

After adding the code, the client should update the page in Portuguese to ensure the field texts are translated. For more information, we provided a link to our documentation on making custom Gutenberg blocks translatable: https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/

If this solution doesn't look relevant, please open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/i-cant-seem-to-translate-the-strings-on-the-payment-method-blocks/

Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 2 months ago.

Assisted by: Long Nguyen.

Author	Posts
January 24, 2024 at 1:42 am #15219372
joaoR-15	Hi, Thank you very much. That one is solved. I'm having the same problem as before: text inside the contact form (here: hidden link) is not getting translated and I can't find it (see image 2). On the contact form translations should be: Content: Nome* -> Name* E-mail* -> Email* Mensagem -> Message Button: Enviar -> Send Thanks a lot for your time!
January 24, 2024 at 1:49 am #15219373
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here is the new ticket. Similar to the first ticket https://wpml.org/forums/topic/toggle-boxes-titles-dont-show-translated/ The contact form block is a block from the plugin Getwid and this block is not registered for translation. You can open the Code editor and check this. I register fields in the block with the custom language code below. The code is added to WPML > Settings > Custom XML Configuration tab. <wpml-config> <gutenberg-blocks> <gutenberg-block type="getwid/contact-form" translate="1"> <key name="text"></key> </gutenberg-block> <gutenberg-block type="getwid/field-name" translate="1"> <key name="label"></key> </gutenberg-block> <gutenberg-block type="getwid/field-email" translate="1"> <key name="label"></key> </gutenberg-block> <gutenberg-block type="getwid/field-textarea" translate="1"> <key name="label"></key> </gutenberg-block> </gutenberg-blocks> </wpml-config> Then update the page in Portuguese and the field texts are translated as well. Please read more about language configuration code in the documentation https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/ Look forward to your reply. Thanks