Toggle boxes titles dont show translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with translating the titles of toggle boxes created with the Getwid plugin. Although the titles appear translated in the editor, the original text is displayed on the website. Additionally, the client is unable to translate the strings on the payment method blocks for PayPal and credit card using the Booklium theme.
Solution:
If you're experiencing issues with translating custom blocks, such as toggle box titles that are not updating on your website, we recommend you to create a custom language configuration file. This will register the titles for translation. You can follow our step-by-step documentation on how to make custom Gutenberg blocks translatable:

Make Custom Gutenberg Blocks Translatable

After creating the custom language configuration, re-translate the page and check if the issue is resolved.
For the issue with translating payment method strings, we will address this in a separate support ticket to ensure focused assistance.

If this solution doesn't look relevant to your issue, please open a new support ticket with us, and we'll be happy to help.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 2 months ago.

Assisted by: Long Nguyen.

Author	Posts
January 17, 2024 at 10:42 pm #15197375
joaoR-15	Hi. The titles of toggle boxes are not being translated. I translated them and they appear translated in the editor, but the original text is shown on the website. The text inside the toggle boxes is ok. This is the page with that problem: hidden link Another thing. I'm using booklium theme (Motopress) and I can't seem to translate the strings on the payment method blocks. Paypal and credit card. The strings are translated on the editor, but on the website the original text remains. If you book any apartment and proceed to payment every word is translated, except this 2 strings. If you want to test it: hidden link Thanks. Best New threads created by Long Nguyen and linked to this one are listed below: https://wpml.org/forums/topic/i-cant-seem-to-translate-the-strings-on-the-payment-method-blocks/
January 18, 2024 at 3:41 am #15197564
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Joao, Thank you for contacting WPML support, I'd be happy to help you with this issue. I see the toggle box is a custom block from the plugin Getwid, which is not available in our list of compatible plugins (https://wpml.org/plugin/). It is possible that the toggle title is not registered for translation. You can follow the documentation below to create the custom language configuration code to register the title for translation. Then re-translate the page and let me know if it helps. https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/ We can handle one issue per ticket only so I will split your second issue to translate strings into another ticket for better handling. Regards.