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This topic contains 7 replies, has 2 voices.

Last updated by Dražen 1 year, 6 months ago.

Assisted by: Dražen.

Author Posts
December 13, 2023 at 5:00 pm #15057851

nielsJ-2

Somehow my site: hidden link hasn't been fully translated automatically into English: hidden link

It's also visible on this page:hidden link into English: hidden link
It changes the style of the EN version but also doesn't show the boxes on the right (if you look at the original Dutch version)

What am I doing wrong here?

December 14, 2023 at 8:21 am #15061131

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) It cold be probably you are using theme that is not officially compatible with WPML (https://wpml.org/theme/), so there is no file configuration that tells WPML what part of the page are for translation, so not much translates.

After you share WPML debug info, I will check what theme it is and suggest further.

Thanks,
Drazen

December 14, 2023 at 8:23 am #15061135

nielsJ-2

Thanks for your help so far. Really appreciated.

December 14, 2023 at 8:29 am #15061147

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

I see you are using Inestit, which is not officially compatible, so probably missing the configuration file for WPML.

In simple cases, we can help and add it for you, but I see you have a bit larger website, so probably it would require adding configuration for all widgets from thee, which in the end should be done by the theme author.

We would be glad to help them, via our GoGlobal program if they wish to join: (https://wpml.org/documentation/support/go-global-program/)

As a workaround, if you wish, you can disable the WPML editor for pages and translate the pages manually via Elementor.

- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

let me know if this helps.

Regards,
Drazen

December 14, 2023 at 8:40 am #15061251

nielsJ-2

Ok, thanks. If I translate manually, would the page look the same including some of the theme elements? As an example, it currently removed the theme boxes on the right side of the page and removed some style elements.
Original:
hidden link

Translated version:
hidden link

December 14, 2023 at 10:15 am #15062121

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

yes, it should look fine if you first duplicate it, as explained in our docs.

Since you already have existing pages in 2nd language, I advise to duplicate them in bulk first, and then choose WordPress editor from edit page screen and edit the page manually and add translation.

- https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#how-to-duplicate-pages-and-posts-in-bulk
- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Let me know if you need any further help.

Regards,
Drazen

December 15, 2023 at 2:47 pm #15073843

nielsJ-2

Two questions:

1. Do I need to delete the automatic translated page first (as this one already exitst) before duplicate it?

2. Based on seeing my website, what compatible theme could you recommend for me?

Many thanks
Niels

December 18, 2023 at 7:53 am #15080813

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Niels,

no, you do not need to delete the existing page translation, you can continue to edit them while disabling the WPML editor for future use.

You can check our list here and of course, choosing one of the popular themes would be a good idea, like Astra, Divi, Avada and etc

- https://wpml.org/theme/

Hope this helps.

Regards,
Drazen