URL Permalink problems with homepage

This thread is resolved. Here is a description of the problem and solution.

Problem:
The homepage URL (heroes-agency.com) is displaying an "Archives" message, and the user can only see the correct homepage when editing with Elementor or using the domain heroes-agency.com/home. Additionally, there is an issue with the header on the German translation page where it disappears (main menu, background color, and logo).

Solution:

For the homepage URL issue, go to Settings->Reading-> Your homepage display, and select a "static page" assigning it to the homepage.

For the header issue on the German translation page, investigate the header settings in the WPML translation settings, check for any conflicts with theme settings or custom CSS, and ensure the header elements are correctly translated.

Relevant Documentation:

WordPress Reading Settings: https://wordpress.org/support/article/settings-reading-screen/
WPML Translation Settings: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/
Keywords:
Homepage URL, Permalink Issue, Header Disappearance, German Translation, WPML, Elementor, Reading Settings, Header Settings, Theme Conflict.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 6 months ago.

Assisted by: Bobby.

Author	Posts
October 23, 2023 at 8:38 am #14634475
ayaS	Hello, I have a problem with the page heroes-agency.com. Today I wanted to work on german translation and somehow it seems URLs/permalinks of the homepage have error. When I put in homepage domain heroes-agency.com I see this text only: Archives Hello world! Welcome to WordPress. This is your first post. Edit or delete it, then start writing! I can see the correct homepage when I click on edit with elementor, or if I use domain heroes-agency.com/home. Can you please please help us fix this issue? I cannot delete home from the permalink of the page. Another issue happens in header of the german translation, the header on the translated page completely disappears (We are using WPML) and I never saw this issue before on any of my other pages. Can you please help? [removed]
October 24, 2023 at 6:53 am #14642611
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, As we try to keep each ticket to 1 issue, I will focus this thread on the first issue regarding the homepage. It sounds like your homepage has lost its setting as a homepage. Go to Settings->Reading-> Your homepage display-> select a "static page" and assign it to the homepage. Let me know your results, please.
October 25, 2023 at 5:41 am #14652131
ayaS	Thanks, this first part was fixed yesterday. However, the issue with header (main menu, background color and logo) disappearing on german assistance persists. See screenshots. Can someone help up with that? New threads created by Bobby and linked to this one are listed below: https://wpml.org/forums/topic/split-header-is-missing-from-homepage/
October 25, 2023 at 10:39 pm #14665077
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	I'm glad to hear the issue has been resolved! For the header issue, I have split this into its own thread.