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Tagged: Bug
This topic contains 4 replies, has 2 voices.
Last updated by Long Nguyen 1 year, 2 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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October 9, 2023 at 10:10 pm #14542873 | |
claudiaP-16 |
Hi, I send you a print. this time I only had 5 pages in the basket and it gets stuck in 100% but never finishes. I've also tried with bigger amount of pages and it gest stuck at 75% Can you help? thank you |
October 10, 2023 at 8:19 am #14547221 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Claudia, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please try to send the page to the translation one-by-one and see how it goes. If it is stuck for a specific page, please enable WP debug, check and share the error log with me. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details define( 'WP_MAX_MEMORY_LIMIT', '256M' ); define( 'WP_MEMORY_LIMIT', '128M' ); After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit. Look forward to your reply. |
October 10, 2023 at 10:27 pm #14554009 | |
claudiaP-16 |
Hi, [10-Oct-2023 22:16:55 UTC] PHP Warning: Undefined array key "product_query_post_type" in /home/ecotrave/public_html/wp-content/plugins/elementor/includes/conditions.php on line 87 I can give you admin acess if needed, it's still a development site. Thank you |
October 11, 2023 at 1:35 am #14554319 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. |
October 11, 2023 at 10:00 am #14558023 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, There is a fatal error when sending the job to translation from the basket. Here is the full trace: [11-Oct-2023 09:51:44 UTC] PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/ecotrave/public_html/wp-includes/PHPMailer/PHPMailer.php:874 Stack trace: #0 /home/ecotrave/public_html/wp-includes/PHPMailer/PHPMailer.php(1961): PHPMailer\PHPMailer\PHPMailer->mailPassthru() #1 /home/ecotrave/public_html/wp-includes/PHPMailer/PHPMailer.php(1682): PHPMailer\PHPMailer\PHPMailer->mailSend() #2 /home/ecotrave/public_html/wp-content/plugins/wp-mail-smtp/src/MailCatcherTrait.php(161): PHPMailer\PHPMailer\PHPMailer->postSend() #3 /home/ecotrave/public_html/wp-includes/pluggable.php(546): WPMailSMTP\MailCatcherV6->send() #4 /home/ecotrave/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/emails/report/class-wpml-tm-batch-report-email-process.php(44): wp_mail() #5 /home/ecotrave/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/emails/report/class-wpml-tm-batch-report-email-process.php(35): WPML_TM_Batch_Report_Email_Process->send_emails() #6 /home/ecotrave/public_html/wp-includes/class-wp-hook.php(310): WPML_TM_Batch_Report_Email_Process->process_emails() #7 /home/ecotrave/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #8 /home/ecotrave/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /home/ecotrave/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/menu/translation-basket/wpml-basket-tab-ajax.class.php(131): do_action() #10 /home/ecotrave/public_html/wp-includes/class-wp-hook.php(310): WPML_Basket_Tab_Ajax->send_basket_commit() #11 /home/ecotrave/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #12 /home/ecotrave/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #13 /home/ecotrave/public_html/wp-admin/admin-ajax.php(188): do_action() #14 {main} thrown in /home/ecotrave/public_html/wp-includes/PHPMailer/PHPMailer.php on line 874 It looks like the PHP mailer on your site is not configured correctly. I recommend contacting your hosting support and asking them to fix this error. Then you can try to send the job to translation again. Look forward to your reply. |
October 11, 2023 at 10:24 am #14558239 | |
claudiaP-16 |
Solved. Thank you! |