WPML not translating the latest WooCommerce short description part 2

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where WPML is not translating the latest WooCommerce short description for newly added products.
Solution:
We have confirmed that the issue has been resolved. The client tested this by adding a new product and clicking the update button, which successfully triggered the auto-translation of the product. It is now working as expected.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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Last updated by dennisv-7 2 months, 2 weeks ago.

Assisted by: Mihai Apetrei.

Author	Posts
January 21, 2025 at 2:34 pm
dennisv-7	Background of the issue: I am experiencing an issue with WPML not translating the latest WooCommerce short description. This is a follow-up to a previous ticket: https://wpml.org/forums/topic/wpml-not-translating-the-latest-woocommerce-short-description/#post-16561979. The site I need help with is hidden link. Symptoms: WPML is not translating the latest WooCommerce short description. Questions: After the successful placing and auto translating the test product. Our client has placed some new products in the shop and with the new products this is happening again. hidden link hidden link As you can see, the DE product is missing the translation. I hope you can check this and hopefully find the issue and the solution. The users account from the previous ticket is still active. If you don't have the credentials anymore, let me know.
January 21, 2025 at 3:44 pm
January 21, 2025 at 3:47 pm #16619702
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hello, I have converted our chat session into a ticket, as you requested. My response will assign this ticket back to you for now, ensuring it doesn't remain in my queue. Please feel free to reach out in case there's something not clear on this matter or if your customer needs help. Best of luck with the project! 🙂 Mihai
January 23, 2025 at 10:00 am #16626753
dennisv-7	Hello Mihai, Our client has tested it with another new product and the product is automatically translated after they click on the update button. In other words, it is finally working as it should be. Now I can finally close this ticket/bug/issue. Thank you for help, I am very greatful for it!