Hello,
you cannot resale WPML but you can buy a WPML subscription for yourself and you can use it for all your clients and all the sites you build for your clients. You just need to buy one WPML subscription.
In what currency is the order generated, at the default in woocomerce or in the payment of the user’s currency?
I will implement the TNT web service for shipping costs.
Do you have a history of an inatalación of another client that has implenetado that web service?
Is pluguin compatible with this type of webservices for the collection of shipments?
Hello Catalina,
thanks for your interest in WPML and your questions.
1. If a user buys products translated, let’s say to German, then yes, orders or receipts will appear in German
2. Yes, if your site has the Multi-currency mode enabled then a user can by products in any currency (you, as the admin decides which ones)
3. I’m sorry we have no experience in TNT
Hi John,
this theme was tested by our Compatibility Team (please see the details here https://wpml.org/theme/thegem/) so theoretically you should be able to translate everything, but let me double check with the developers who made that theme compatible with WPML if you can translate Quickfinders and Testimonials. For sure the Blog subscription won’t suffice. You would need at least the CMS (you can upgrade to Lifetime later for the difference in purchase price)
Hi! Our blog works in Spanish, Portuguese and Italian. When you’re in the Portuguese or Italian place and you want to go to the second page, you jump to the Spanish language and we don’t found the way to solve this. We were searching for the bill to know more details about the pluggin and understand if this mistake is because we need to upload it. Our version is 1.6.1 Thanks for your help. Isabel
Hello Isabel, you mean you use WPML 1.6.1? Our current version is 3.7.1 A looooot has changed since 1.6.1. If something is not working and you indeed use WPML 1.6.1 I’d strongly recommend you to upgrade. Please use this link if you don’t remember the password https://wpml.org/account/lost-my-password/
Thanks for your answer Agnes! Have you another way to recuperate our password? The person who bought WPML isn’t working here and we can’t use his e-mail account.
Thanks
Thanks for answer! I can’t ask a question beforehand to the technical support forum without having made a purchase. Is it possible for your team to check and confirm if these two themes are compatible with WPML?
– https://creativemarket.com/Themefyre/97144-Camyno-Premium-WordPress-Theme
– themefyre.com/catalyst/
Hi Johanna,
these theme weren’t tested by our Compatibility Team. It means that they might work with WPML but you may have some issues, especially when it comes to translating the options and elements unique for these themes. You can give it a try and buy WPML, you will have 30 days to test both without any risk. You can also ask our supporters for help during that probation period. If it turns our you are not happy, just fill out this form and we will give your money back.
I have purchased wpml but during the purchase process I put a wrong email adress. info@NNN.com instead of info@NNN.be thus I can’t receive my account username and password
I’ve got a presales question about wpml and woocommerce.
How To assign a country to a product?
Besides translating can I also hide certain products from different countries?
For example, visitor from the USA visits the shop and sees only products for the usa market, while a visitor from the UK sees only products for the UK. So is it possible to set up in which country the product is available?
Yes, you can also “hide” some of your products. Simply you don’t translate those. So the Shop page (which displays all products) will display only the products that are available in a given language. Yes, the Wp all import plugin is still working. If you run into any issues please open a ticket on our support forum.
You guys mention here https://wpml.org/forums/topic/wpml-license/ that “You can use it on as many of your own sites as you like. Although you can’t share your license between the clients”
but on the other hand you say “you cannot resale WPML but you can buy a WPML subscription for yourself and you can use it for all your clients and all the sites you build for your clients. You just need to buy one WPML subscription.”
I develop sites in WP for clients. What type of license do I need so my clients can have a multilingual website (woocommerce websites if that matters)? They are not my own websites, they are random clients of mine.
The normal WPML account is good for you. It allows you to build sites for yourself and for your clients. You will be able to register all your client sites for automatic updates. Our license asks that you don’t redistribute your account login. When you register client sites for automatic updates, you control their site-keys.
You need to buy the full Multilingual CMS ($79) package to get the necessary components for WooCommerce.
Any hard core programming skill required for set up, or its just ready to go if i buy $79 full version ? with all major multi language and multi currency, i set my webiste base price in USD, so clients when check out which currency he/she will paid to me by PayPal multi payment standard.
If you use a theme that’s compatible with WPML, you’re not going to need to do any coding. You’ll need to activate WPML, run through the configuration wizard (choose languages, select where to display the language switcher, etc.) and you’re all set.
Hi,
We tried to pay with a company credit card to renew the license but we got a “failed authorisation” message. Now, as a result, we have two transactions pending. Can you please tell us how we can solve this asap. Obviously, one of the transactions needs to be cancelled.
Many thanks in advance,
Hello,
yes, I can see it our records. Actually there are two. Both in the pending status which means that we didn’t charge you. Mercedes Barreda will contact you by email to sort it out.
i am much interested to purchase plug in , but some confusion are if i pay $ 79 for 1 year, will i get included multi language and multi currency in this plug in? or do i need to buy multi currency plug in separately? and any had core coding skill required?
Please reply asap, i ask 2nd time this question but did not got any reply from your side.
This is correct. The Multilingual CMS version of WPML includes everything that you need to run multi-lingual and multi-currency sites with WPML and WooCommerce.
Hi Danny,
that’s correct – your need the Multilingual CMS subscription if you plan to run a multilingual shop site. You will be able to upgrade to the Lifetime account later for the difference in purchase price.
Hello,
I have purchased one wpml and it didn’t work on my current storefront theme “Galleria”. Then, I have to request refund since I couldn’t fix the issue before the 30 days deadline.
Who can I contact to resolve the problem? I really would like to repurchase it if all the issues are taken care of.
Thank you.
Hi Cindy,
did you describe your issues on our support forum? If so, please find your thread and share with me. I’ll get in touch with our supporters and Compatibility Team folks to check if those persist. If you don’t have any thread, please provide me with a detailed description so our supporters and developers can undestand the issues you are having.
Then, you are welcome to purchase again. You can still use the same email.
Hi Paulius,
you should have received an email with credentials immediately. Please check your spam folder. If it doesn’t help, please use this link to reset your password. If it doesn’t help either, it means you made a typo in your email and you should use this form to contact us and send us your order number.
I have checked with our Compatibility Team guys and both plugins have not been tested by us. They say:
“Both plugins have not been tested by our compatibility team. However, if any issues come up while you’re using any of them with WPML, our support team and compatibility can help you fix them. Worth to mention, choosing a plugin with an active development and a cooperative developer would expedite the process of fixing any compatibility issues.”
Hi, I would like to clarify the issue: Company “Megako” had been served by an advertisement agency and they got prepared our web on basic level. For now i continue working on web site build and found out that i do not have activated multilingual functionality. As i learned i have to purchase multilingual plugin online.
– How can i register the company “Megako” here on your web – in order to get payment documents after purchase?
Hello Natia,
you register your site in the WPML account and you will get a key that needs to be entered in your WordPress site as well. Only the WPML subscription owner can do it, in other words the person who purchased WPML. It can be you or the developer/agency who was setting up the site for you. I hope it helps.
Agnes hi, thanks for a quick respond.
Did i get you correct that if the web address has already been Registered on WPML by a developer third side – i can not register it repeatedly?
Yes, that’s correct but his/her WPML account needs to be active. If it expires, it won’t work. Please note that the Lifetime subscription never expires. Please check with him/her if they have the Lifetime subscription.
Hello John,
Thanks for your interest. We have not tested this plugin by MPC. This does not mean it will not be compatible, but if there are issues we can contact the author and work with them as we have tested other of their products https://wpml.org/developer/massive-pixel-creation/.
Remember our Refund policy lets you try WPML for 30 days and see how it works for you https://wpml.org/purchase/refunds-policy/.
NOTE: WPML does not make automatic translations. Is this what you are looking for?
Hope this helps.
Hello, I by mistake indicated wrong mail when I did the order and therefore didn`t get e-mail with a my data, how I can correct this that you would send me information for correct e-mail
Hello! I have purchased the multilingual option ($29) but I did not open an account, as I have not figure it out how to do it yet. How can I get in contact with customer support? I have sent a comment a few days ago and I still have not received any answer yet.
My web designer is waiting for this information in order to build my professional website.
Merhaba, ingilizce tema kullanıyorum ancak tema ana dili türkçe olsun istiyorum web site her açıldığında türkçe olarak açılması gerekiyor bu mümkünmü ?? teşekkürler
Hello,
the Kyoto theme wasn’t tested by our Compatibility Theme so we don’t know if it is WPML compatible. You can give it a try since our refund policy allow you to test WPML for 30 days without any risk.https://wpml.org/purchase/refunds-policy/
I will ask our Team to contact the author so they can join our Compatibility Program.
To answer your question, you should always use the most recent version of WPML, which is 3.7.1
Forgot to mention that the documentation of the flothemes say the following….
“”First, you need to to purchase a recent version of WPML, including the String Translation and Translation Management modules.””
Let me double check with our Compatibility Team. If the flothemes folks said what you quote now there is a chance this theme was tested… I’ll keep you posted.
Hey Johan,
I’m sorry there is no discount for students 🙁
Yes, if you buy “Multilingual CMS”, you will I be able to upgrade later to “Multilingual CMS Lifetime”.
hello
Im from Iran
My site: وردپرس
Can i buy wpml plugin for sale its to my clients?
Hello,
you cannot resale WPML but you can buy a WPML subscription for yourself and you can use it for all your clients and all the sites you build for your clients. You just need to buy one WPML subscription.
Hello, I have the following questions
Are woocomerce orders or receipts translated?
In what currency is the order generated, at the default in woocomerce or in the payment of the user’s currency?
I will implement the TNT web service for shipping costs.
Do you have a history of an inatalación of another client that has implenetado that web service?
Is pluguin compatible with this type of webservices for the collection of shipments?
Best regard
Catalina Cervantes
Hello Catalina,
thanks for your interest in WPML and your questions.
1. If a user buys products translated, let’s say to German, then yes, orders or receipts will appear in German
2. Yes, if your site has the Multi-currency mode enabled then a user can by products in any currency (you, as the admin decides which ones)
3. I’m sorry we have no experience in TNT
Hi, I’m using this theme:
https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685
Will I be able to translate Quickfinders and Testimonials with the Multilingual Blog package? Kindly advise. Thanks.
Hi John,
this theme was tested by our Compatibility Team (please see the details here https://wpml.org/theme/thegem/) so theoretically you should be able to translate everything, but let me double check with the developers who made that theme compatible with WPML if you can translate Quickfinders and Testimonials. For sure the Blog subscription won’t suffice. You would need at least the CMS (you can upgrade to Lifetime later for the difference in purchase price)
No worries Agnes, I already bought it and it works. Thanks! 🙂
Cool! Thanks for letting me know.
Hi! Our blog works in Spanish, Portuguese and Italian. When you’re in the Portuguese or Italian place and you want to go to the second page, you jump to the Spanish language and we don’t found the way to solve this. We were searching for the bill to know more details about the pluggin and understand if this mistake is because we need to upload it. Our version is 1.6.1 Thanks for your help. Isabel
Hello Isabel, you mean you use WPML 1.6.1? Our current version is 3.7.1 A looooot has changed since 1.6.1. If something is not working and you indeed use WPML 1.6.1 I’d strongly recommend you to upgrade. Please use this link if you don’t remember the password https://wpml.org/account/lost-my-password/
Thanks for your answer Agnes! Have you another way to recuperate our password? The person who bought WPML isn’t working here and we can’t use his e-mail account.
Thanks
I’ve sent your email to our account admin (Mercedes) who can help you locate your account and reset its access.
Hi,
If I purchase WPML and realise that the WP template I am using is not compatible with WPML, is there a “return policy”?
Thanks,
Johanna
No worries. Can you fill the form here?
https://wpml.org/purchase/refunds-policy/
Thanks for answer! I can’t ask a question beforehand to the technical support forum without having made a purchase. Is it possible for your team to check and confirm if these two themes are compatible with WPML?
– https://creativemarket.com/Themefyre/97144-Camyno-Premium-WordPress-Theme
– themefyre.com/catalyst/
Thanks you very much,
Johanna
Hi Johanna,
these theme weren’t tested by our Compatibility Team. It means that they might work with WPML but you may have some issues, especially when it comes to translating the options and elements unique for these themes. You can give it a try and buy WPML, you will have 30 days to test both without any risk. You can also ask our supporters for help during that probation period. If it turns our you are not happy, just fill out this form and we will give your money back.
Hello,
I have purchased wpml but during the purchase process I put a wrong email adress.
info@NNN.com instead of info@NNN.be thus I can’t receive my account username and password
I fixed your email address and resent your login details.
Hi,
I’ve got a presales question about wpml and woocommerce.
How To assign a country to a product?
Besides translating can I also hide certain products from different countries?
For example, visitor from the USA visits the shop and sees only products for the usa market, while a visitor from the UK sees only products for the UK. So is it possible to set up in which country the product is available?
is the wp all import plugin still working?
kind regards
jay
Hi Jay,
this document explains how you translate products
https://wpml.org/documentation/related-projects/woocommerce-multilingual/#products
Yes, you can also “hide” some of your products. Simply you don’t translate those. So the Shop page (which displays all products) will display only the products that are available in a given language. Yes, the Wp all import plugin is still working. If you run into any issues please open a ticket on our support forum.
Hi, still unclear about the license terms.
You guys mention here https://wpml.org/forums/topic/wpml-license/ that “You can use it on as many of your own sites as you like. Although you can’t share your license between the clients”
but on the other hand you say “you cannot resale WPML but you can buy a WPML subscription for yourself and you can use it for all your clients and all the sites you build for your clients. You just need to buy one WPML subscription.”
I develop sites in WP for clients. What type of license do I need so my clients can have a multilingual website (woocommerce websites if that matters)? They are not my own websites, they are random clients of mine.
Thanks
The normal WPML account is good for you. It allows you to build sites for yourself and for your clients. You will be able to register all your client sites for automatic updates. Our license asks that you don’t redistribute your account login. When you register client sites for automatic updates, you control their site-keys.
You need to buy the full Multilingual CMS ($79) package to get the necessary components for WooCommerce.
Hello!
Is in the wpml version for multilingual blog ($ 29) a hreflang option included? I want to avoid duplicate content.
With best wishes,
Blogfan
Yes, this is a core feature of WPML. The basic version of WPML will set the hreflang links between translations.
Dear Team,
Any hard core programming skill required for set up, or its just ready to go if i buy $79 full version ? with all major multi language and multi currency, i set my webiste base price in USD, so clients when check out which currency he/she will paid to me by PayPal multi payment standard.
Thank you
If you use a theme that’s compatible with WPML, you’re not going to need to do any coding. You’ll need to activate WPML, run through the configuration wizard (choose languages, select where to display the language switcher, etc.) and you’re all set.
https://wpml.org/documentation/theme-compatibility/
Hi,
We tried to pay with a company credit card to renew the license but we got a “failed authorisation” message. Now, as a result, we have two transactions pending. Can you please tell us how we can solve this asap. Obviously, one of the transactions needs to be cancelled.
Many thanks in advance,
Rosa
Hello,
yes, I can see it our records. Actually there are two. Both in the pending status which means that we didn’t charge you. Mercedes Barreda will contact you by email to sort it out.
Dear Team,
i am much interested to purchase plug in , but some confusion are if i pay $ 79 for 1 year, will i get included multi language and multi currency in this plug in? or do i need to buy multi currency plug in separately? and any had core coding skill required?
Please reply asap, i ask 2nd time this question but did not got any reply from your side.
Thank you.
This is correct. The Multilingual CMS version of WPML includes everything that you need to run multi-lingual and multi-currency sites with WPML and WooCommerce.
Hi
does WPML support Arabic Language?
Best Regards
Patrick
Yes, WPML fully supports Arabic, including RTL editing.
I start to create a woocommerce shop site, I need a multi language for products, page…is mean I just buy the Multilingual CMS (USD$79) is good enough?
Hi Danny,
that’s correct – your need the Multilingual CMS subscription if you plan to run a multilingual shop site. You will be able to upgrade to the Lifetime account later for the difference in purchase price.
Hello,
I have purchased one wpml and it didn’t work on my current storefront theme “Galleria”. Then, I have to request refund since I couldn’t fix the issue before the 30 days deadline.
Who can I contact to resolve the problem? I really would like to repurchase it if all the issues are taken care of.
Thank you.
Hi Cindy,
did you describe your issues on our support forum? If so, please find your thread and share with me. I’ll get in touch with our supporters and Compatibility Team folks to check if those persist. If you don’t have any thread, please provide me with a detailed description so our supporters and developers can undestand the issues you are having.
Then, you are welcome to purchase again. You can still use the same email.
Hi,
I have payed on 01.07.17 and still not a Word from you
should I react somehow ???
Hi Paulius,
you should have received an email with credentials immediately. Please check your spam folder. If it doesn’t help, please use this link to reset your password. If it doesn’t help either, it means you made a typo in your email and you should use this form to contact us and send us your order number.
Hi , I found the Problem and it’s Paypal, sorry . please check you paypal account in 3 days, the money on hold :/
sorry one more time
No problem. Thanks for letting us know.
Can you please let me know whether Arconix FAQ or FAQ WD Plugins for WordPress are WPML compatible???
Thank you.
Best Regards,
Mouse007
Let me check with our Compatibility Team.
I have checked with our Compatibility Team guys and both plugins have not been tested by us. They say:
“Both plugins have not been tested by our compatibility team. However, if any issues come up while you’re using any of them with WPML, our support team and compatibility can help you fix them. Worth to mention, choosing a plugin with an active development and a cooperative developer would expedite the process of fixing any compatibility issues.”
Besides our refund policy allows you to test WPML for 30 days without any risk.
https://wpml.org/purchase/refunds-policy/
As far as I know and understand your plugin works with the WordPress Theme ‘Bridge’.
Does it work with
WP LayerSlider
All Widgets?
Does it automatically detect the language?
Hi Daniela,
yes, WPML is compatible with the ‘Bridge’ theme but we last tested it one year ago.
Yes, you can translate all widgets using WPML.
As it comes to WP LayerSlider. This plugin isn’t on our plugins compatible with WPML list.
but I found this thread:
http://www.kriesi.at/support/topic/how-to-translate-and-display-layerslider-wp-with-wpml/
so it might work but you might have some issues.
I would give it a try. Our refunds policy allows you test WPML for 30 days without any risk.
Hi, I would like to clarify the issue: Company “Megako” had been served by an advertisement agency and they got prepared our web on basic level. For now i continue working on web site build and found out that i do not have activated multilingual functionality. As i learned i have to purchase multilingual plugin online.
– How can i register the company “Megako” here on your web – in order to get payment documents after purchase?
Hello Natia,
you register your site in the WPML account and you will get a key that needs to be entered in your WordPress site as well. Only the WPML subscription owner can do it, in other words the person who purchased WPML. It can be you or the developer/agency who was setting up the site for you. I hope it helps.
Agnes hi, thanks for a quick respond.
Did i get you correct that if the web address has already been Registered on WPML by a developer third side – i can not register it repeatedly?
Yes, that’s correct but his/her WPML account needs to be active. If it expires, it won’t work. Please note that the Lifetime subscription never expires. Please check with him/her if they have the Lifetime subscription.
Hi,
I use this plugin http://massive.mpcthemes.net/animated-text/ is wpml can traduct it ? with animated text ?
thank you =)
Hello John,
Thanks for your interest. We have not tested this plugin by MPC. This does not mean it will not be compatible, but if there are issues we can contact the author and work with them as we have tested other of their products https://wpml.org/developer/massive-pixel-creation/.
Remember our Refund policy lets you try WPML for 30 days and see how it works for you https://wpml.org/purchase/refunds-policy/.
NOTE: WPML does not make automatic translations. Is this what you are looking for?
Hope this helps.
Kind regards,
Hello, I by mistake indicated wrong mail when I did the order and therefore didn`t get e-mail with a my data, how I can correct this that you would send me information for correct e-mail
thank you for the help
e-mail was indicated quesservise@gmail.com
correct one: quesservice@gmail.com
Ksenia
Hello Ksenia,
I have replied to your mail through the Contact-us page about this. Please let me know if you need any further help.
Kind regards,
Hello! I have purchased the multilingual option ($29) but I did not open an account, as I have not figure it out how to do it yet. How can I get in contact with customer support? I have sent a comment a few days ago and I still have not received any answer yet.
My web designer is waiting for this information in order to build my professional website.
Thank you and Sunshine from the Mexico border!
Hello Alma,
I just replied to your Contact-us mail.
Kind regards,
Merhaba, ingilizce tema kullanıyorum ancak tema ana dili türkçe olsun istiyorum web site her açıldığında türkçe olarak açılması gerekiyor bu mümkünmü ?? teşekkürler
Günaydın. Evet, bu mümkün.
Which wpml version do i need for flothemes kyoto ??
Hello,
the Kyoto theme wasn’t tested by our Compatibility Theme so we don’t know if it is WPML compatible. You can give it a try since our refund policy allow you to test WPML for 30 days without any risk.https://wpml.org/purchase/refunds-policy/
I will ask our Team to contact the author so they can join our Compatibility Program.
To answer your question, you should always use the most recent version of WPML, which is 3.7.1
Agnes
Forgot to mention that the documentation of the flothemes say the following….
“”First, you need to to purchase a recent version of WPML, including the String Translation and Translation Management modules.””
So which version should i buy???
Thank you
Let me double check with our Compatibility Team. If the flothemes folks said what you quote now there is a chance this theme was tested… I’ll keep you posted.
Is there any discount for students? Also if I buy “Multilingual CMS”, will I be able to upgrade later to “Multilingual CMS Lifetime”?
Hey Johan,
I’m sorry there is no discount for students 🙁
Yes, if you buy “Multilingual CMS”, you will I be able to upgrade later to “Multilingual CMS Lifetime”.
What is the price for the upgrade?
you pay the difference so that would be $116
you will find a link in your WPML account to upgrade