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40,617 Responses to “Pre-sales Questions”
If I purchase multi-lingual blog and then discover in a month or so I actually need the multi-lingual cms am I able to upgrade and just pay the difference rather than a full purchase again?
Be default, WPML comes just with one English. You can easily add language variants via WPML->Languages->Edit languages. WPML indeed includes browser language detection, which can redirect new visitors to their relevant pages. However, I don’t know if British users set their browser language differently than US users.
Hi Guys !!
Nice to “know” You !!
Please, I have a question … I am building a multilanguage website with wordpress and I am using another plugin (qTranslate) because I didn’t know You before ^_^ So, my question is ?? How can I switch to WPML ?? Can I install it i the meantime when I still have qTranslate on ?? Will be there any conflict ?? Becouse … I already have a loooot of tranlations and I would dislike to loose everything … What about this switch question ??
Thank You
Pietro
You shouldn’t have both WPML and qTranslate running together. They will surely conflict. Instead, follow the process in that page to migrate content from qTranslate to WPML. Please remember to backup your database before doing that.
Wow !! Thank You!
This is a GREAT thing !! I will try it ASAP then !! ^_^ Then !! ^_^
…
Now … I directly go to study your web-site !!
If You need help for localization, let me know ^_^
Bye ^_^
Does WPML have an in-built translator option (like Google translate, for example)? The pre-sales demo I saw seemed to suggest it did. There was talk of “machine translate” but if this IS a feature I can’t find it now that I’ve installed it. Using paid-for professional translators is the only option it offers me.
Can you clarify?
Many thanks.
Andy
No, sorry. WPML does not interface with machine translation tools. It’s meant for you to write your own translations. If you’re looking to use Google Translation, you shouldn’t download these translations to your database. Google will just ban you for that. Instead, you should use place links that let your site visitors translate in real-time via Google.
I would have another question. Can I use flags instead text-list and can I add theese flags in a certain place of my wp-theme, let’s say in the footer, for instance ??
I suppese, for sure WPML detects the browser language for each visitor, isn’t it ?? So that somebody from Russia will immediatly see the site in russian, somebody from UK in english etc etc, right ??
Thank You again.
Pietro
Click on site to purchase and download, use PayPal payment, jump to PayPal payment page by clicking the immediate payment error, tips: contact shop！！Please tell me your PayPai account
I’m not sure why PayPal is doing this to you. It’s not supposed to. Maybe there’s an issue with your IP address, triggering some security mechanism in PayPal. If PayPal gives you this trouble, you can buy WPML using Google Checkout. Have you tried that option?
WPML should work fine on accounts in GoDaddy. Of course, you should make sure that you have enough resources, not just WPML but for a WordPress site with all your content, theme and plugins.
Windows hosting has its own limitations, not related with WPML. We regularly test WPML with IIS and everything is fine. If you’re planning on having non-ASCII URLs for posts, you may run into limitations in IIS. This will occur with or without WPML.
The WordPress app has no concept of language, so it will create all content in the default language. You will be able to view and edit content, moderate comments and create content in the default language.
I see that we sent your new-account email to your live.com.pt email address. I’ve just resent it manually to your gmail address. If you don’t see it, please check your SPAM folder.
I would like to translate a number of pages manually into different languages.
I would like to translate around 8 pages into possibly 8 different languages. Also, The theme files should also be able to be translated as well.
I notice that your plugin provides language detection based on browser language. How accurate is this and is there anything else i can do to improve the default display language?
Also, I would like the load times of the site to be fast and have a membership site. If someone logs onto one of the 8 pages should these be separate installations of wordpress or how should this be done most effectively? I want all people to be able to login from the same user database of course and not make this too messy.
You can translate any page that you like. If you choose to translate just some pages, the others can display in the default language, or not appear in that language. You can choose.
There’s no limitation on the number of languages that you add.
You’ll also be able to translate texts in the theme using WPML’s String Translation. For that, the theme needs to be ‘localization-ready’. Meaning, all texts have to be wrapped in gettext calls. The theme author should tell you if that’s the case.
The browser language detection uses the language preference header sent by the browser. Usually, this is set by the operating system language. Some browser have different settings for languages. I think that it’s pretty reliable. If I live in one country, but my language is another, I would set it in the browser. This is better than showing me the language that belongs to the country, even though I prefer using my own language.
WPML will put all the content, in all languages, in the same site. If you’re running a membership site, you’ll have a single login place. It’s pretty similar to our own site. We have content in several languages, but all the accounts are in the same system.
I would like to write a blog in two languages. I want most post to be in both languages but I predict that some posts will be quite specific and relevant to only one location so there will be no point to have them in both languages. Is it possible to set up WPML in such way that some posts will exist in only one of my languages?
You can tell WPML to show all posts, or only translated posts. For example, in our site, we configured to display all posts. When you go to our blog in another language, you’ll see some posts translated and the others in English. This is the preferred configuration for most blogs.
You’ll need the CMS version to translate everything that BuddyPress Multilingual creates. The String Translation module is needed for texts that are outside of posts and taxonomy.
I’m using the Sidewinder theme and would like to know if WPML has the ability to give language support within the gallery image slider, specifically, the information button that appears on each image in the gallery. I realize that this is a theme specific question, but this would be a prerequisite for purchasing WPML.
If this is possible, how would it be done?
We’ll need to work with the theme developers to review how WPML and the theme work together. Even if everything works smoothly as-is, it will help you (a lot) if the theme had a language configuration file. Can you refer them here? http://wpml.org/documentation/theme-compatibility/go-global-program/
Sidewinder is a Graph Paper Press (GPP) theme and it does include a .po language file in the base theme (Sidewinder is a child theme).
Do you know if WPML has been used with any of the other GPP themes? http://graphpaperpress.com/compare/
I created a theme and I use the original menu widget (wp_nav_menu).
Do I have to change the menu widget or is the menu going to switch the page titles after a language switch automatically?
You shouldn’t have to edit your PHP. WPML hooks the to WordPress menu loading process and will produce the correct menu in the current language. Have a look here for how to translate menus: http://wpml.org/tutorials/translating-wordpress-menus/
Yes, WPML is fully compatible with multisite mode. You can do network activation and have WPML active for every site on the network, or activate per child site.
We have a multisite platform and are looking to use a translation tool for one of the subdomains. We want the plugin to work just in one of the subdomains and don’t want to change the subdomain url. Is that possible? Also we want to have the ability to edit paragaphs in the translated posts. Is that possible? Does your plugin support Korean? and we want to make sure that none of the other subdomains are effected by the plugin. Also do you know of any conflicts with other plugins?
I hope that I understand your setup correctly. You can use WPML to make each of these child sites multilingual. However, you cannot tell WPML that one child site has this language and another child site has another language and they are interconnected.
WPML supports Korean just fine and is also fully translated into Korean.
It’s difficult to tell if WPML conflicts with other plugins, without knowing what they are. Generally speaking, WPML is compatible with most anything that you can find. I’m sure that there are some plugins out there would will not work together with WPML, but we don’t see a lot of that.
WPML doesn’t come with automated translation and doesn’t interface with Google translation. Google’s content creation team frequently warns about using automated translation in your site’s content. They explain, and it makes sense, that this only confuses search engines and will likely get your entire site banned.
If you need machine translation, they recommend to use a button that will run Google Translation live and not get their translations and put in your database, as your content.
Hello, i am building a bilingual website. Greek will be xxxxxxx.gr and English will be xxxxxxxxx.com and i will link the two of them with a flag or language switcher from one page in English for example, to the same page in Greek… ( i will do this for every page and every post… )
Can you please tell me if your plugin is a better solution than what i am doing above and if so, why/how exactly?
I think that WPML will make your life a lot simpler. Both sites will run from the same database. The interlinking between languages will be done automatically by WPML. You’ll manage both English and Greek from one WordPress install, serving both domains.
Hi Amir,
I work in a web development agency and we are considering getting WPML. The only thing is, that we design and develop custom WP themes for our customers, and here comes my question – can we install “our copy” (when we purchase it) of WPML on our customer web server and leave it for our customer to use ? Is it allowed ? ..or maybe each of our customers should have his own copy/license of WPML plugin ?
Thanks in advance.
Kind Regards,
I’ve already purchased the multilingual blog and am working on it. I am building a trilingual blog.
At the moment when I tried to translate the widget of my theme (Studiopress Prose theme) — things like subscription box, search box — the translated version appears in all the pages of all three languages. What I want is the widget would appear in different language when a different language is selected.
Also, for the RRS feeds, when the subscribers subscribe on the Chinese page (hopefully a Chinese language subscription box when I solve the widget problem from above), does it mean they will only receive the posts in Chinese language?
Do I need to upgrade to multilingual CMS in order to achieve these?
Normally, you would translate these texts using WPML’s String Translation module. You’ll go to WPML->String Translation, locate these texts and translate them there.
After you log in to your WPML account, you’ll see a button to upgrade to the CMS version. This will enable the String Translation module for your account.
I see. So I do need the CMS version to translate the widget.
Then what about the RSS feed? With the CMS version, does it mean I could make sure the subscribers can receive the feed of their own selected language?
We don’t test WPML with sqlite. All our testing runs with the standard MySQL database. WordPress has numerous references to the database, so I would assume that sqlite would be compatible, but we don’t test against this.
If I purchase multi-lingual blog and then discover in a month or so I actually need the multi-lingual cms am I able to upgrade and just pay the difference rather than a full purchase again?
Yes. Login to your WPML account and you’ll see the ‘upgrade’ link right there, in the right-hand column. It’s pretty noticeable.
Hi Guys
I have a site with a .com extension.
Can I have the following:
.com english
.com.au english
.fr french
.gr greek
…… you get the idea.
I want the person in greece to view the .gr and everything is in greek
I want the person in france to view the .fr and everything is in french
it is running buddypress and some other plugins
Thanks for your time,
Johnny
Certainly. WPML lets you put different languages in different domains or sub-domains. Have a look at how to set it up in Apache:
http://wpml.org/faq/server-setting-for-languages-in-different-domains/
Hi,
We need a translation between two English versions, i.e. UK English and US English. Would this be possible?
Does the programme automatically detect location of visitor to website and bring up the correct language site?
Thank you.
Be default, WPML comes just with one English. You can easily add language variants via WPML->Languages->Edit languages. WPML indeed includes browser language detection, which can redirect new visitors to their relevant pages. However, I don’t know if British users set their browser language differently than US users.
Hi Guys !!
Nice to “know” You !!
Please, I have a question … I am building a multilanguage website with wordpress and I am using another plugin (qTranslate) because I didn’t know You before ^_^ So, my question is ?? How can I switch to WPML ?? Can I install it i the meantime when I still have qTranslate on ?? Will be there any conflict ?? Becouse … I already have a loooot of tranlations and I would dislike to loose everything … What about this switch question ??
Thank You
Pietro
We’ve created a migration tool from qTranslate to WPML:
http://wpml.org/documentation/related-projects/qtranslate-importer/
You shouldn’t have both WPML and qTranslate running together. They will surely conflict. Instead, follow the process in that page to migrate content from qTranslate to WPML. Please remember to backup your database before doing that.
Wow !! Thank You!
This is a GREAT thing !! I will try it ASAP then !! ^_^ Then !! ^_^
…
Now … I directly go to study your web-site !!
If You need help for localization, let me know ^_^
Bye ^_^
Exuse me …
Is there NO a trial version of the WPML plugin … I mean, at least a 15-days one ?? Don’t ??
Does WPML have an in-built translator option (like Google translate, for example)? The pre-sales demo I saw seemed to suggest it did. There was talk of “machine translate” but if this IS a feature I can’t find it now that I’ve installed it. Using paid-for professional translators is the only option it offers me.
Can you clarify?
Many thanks.
Andy
No, sorry. WPML does not interface with machine translation tools. It’s meant for you to write your own translations. If you’re looking to use Google Translation, you shouldn’t download these translations to your database. Google will just ban you for that. Instead, you should use place links that let your site visitors translate in real-time via Google.
Thanks, Amir,
That’s a shame that WPML doesn’t help with translation of websites.
Andy
I would have another question. Can I use flags instead text-list and can I add theese flags in a certain place of my wp-theme, let’s say in the footer, for instance ??
I suppese, for sure WPML detects the browser language for each visitor, isn’t it ?? So that somebody from Russia will immediatly see the site in russian, somebody from UK in english etc etc, right ??
Thank You again.
Pietro
Exuse me …
Is there NO a trial version of the WPML plugin … I mean, at least a 15-days one ?? Don’t ??
Hello dear:
Click on site to purchase and download, use PayPal payment, jump to PayPal payment page by clicking the immediate payment error, tips: contact shop！！Please tell me your PayPai account
I’m not sure why PayPal is doing this to you. It’s not supposed to. Maybe there’s an issue with your IP address, triggering some security mechanism in PayPal. If PayPal gives you this trouble, you can buy WPML using Google Checkout. Have you tried that option?
Hi,
1. Will WPML work on godaddy windows hosting?
2. Will it work on godaddy at all (shared Linux deLuxe)?
Thanks!
WPML should work fine on accounts in GoDaddy. Of course, you should make sure that you have enough resources, not just WPML but for a WordPress site with all your content, theme and plugins.
Windows hosting has its own limitations, not related with WPML. We regularly test WPML with IIS and everything is fine. If you’re planning on having non-ASCII URLs for posts, you may run into limitations in IIS. This will occur with or without WPML.
Thank you!
I’ll give it a try on windows. I’m aware of url’s.
If I add WPML to my website, can I still use the WordPress iOS app or my Desktop software (MarsEdit, Blogo) to edit the multi-language posts?
The WordPress app has no concept of language, so it will create all content in the default language. You will be able to view and edit content, moderate comments and create content in the default language.
HI,
I bought the wpml and i didn’t receive my login and passoword for login and download the plugin.
Can you help me? I need this plugin urgently.
Thanks
I see that we sent your new-account email to your live.com.pt email address. I’ve just resent it manually to your gmail address. If you don’t see it, please check your SPAM folder.
Hi, does it support any languages that WordPress supports such as Korean?
Yes. You can use Korean with WPML. WPML itself is also fully translated into Korean.
Hello,
I have an English learning website China232.com.
I would like to translate a number of pages manually into different languages.
I would like to translate around 8 pages into possibly 8 different languages. Also, The theme files should also be able to be translated as well.
I notice that your plugin provides language detection based on browser language. How accurate is this and is there anything else i can do to improve the default display language?
Also, I would like the load times of the site to be fast and have a membership site. If someone logs onto one of the 8 pages should these be separate installations of wordpress or how should this be done most effectively? I want all people to be able to login from the same user database of course and not make this too messy.
Thanks so much for the help!
You can translate any page that you like. If you choose to translate just some pages, the others can display in the default language, or not appear in that language. You can choose.
There’s no limitation on the number of languages that you add.
You’ll also be able to translate texts in the theme using WPML’s String Translation. For that, the theme needs to be ‘localization-ready’. Meaning, all texts have to be wrapped in gettext calls. The theme author should tell you if that’s the case.
The browser language detection uses the language preference header sent by the browser. Usually, this is set by the operating system language. Some browser have different settings for languages. I think that it’s pretty reliable. If I live in one country, but my language is another, I would set it in the browser. This is better than showing me the language that belongs to the country, even though I prefer using my own language.
WPML will put all the content, in all languages, in the same site. If you’re running a membership site, you’ll have a single login place. It’s pretty similar to our own site. We have content in several languages, but all the accounts are in the same system.
I hope this helps.
Hi,
I would like to write a blog in two languages. I want most post to be in both languages but I predict that some posts will be quite specific and relevant to only one location so there will be no point to have them in both languages. Is it possible to set up WPML in such way that some posts will exist in only one of my languages?
Thank you for your help.
You can tell WPML to show all posts, or only translated posts. For example, in our site, we configured to display all posts. When you go to our blog in another language, you’ll see some posts translated and the others in English. This is the preferred configuration for most blogs.
I have one not so clever question 🙁
I have buddypress site witch version i need Multilingual CMS or Multilingual Blog?
Thanks in advance
You’ll need the CMS version to translate everything that BuddyPress Multilingual creates. The String Translation module is needed for texts that are outside of posts and taxonomy.
I’m using the Sidewinder theme and would like to know if WPML has the ability to give language support within the gallery image slider, specifically, the information button that appears on each image in the gallery. I realize that this is a theme specific question, but this would be a prerequisite for purchasing WPML.
If this is possible, how would it be done?
We’ll need to work with the theme developers to review how WPML and the theme work together. Even if everything works smoothly as-is, it will help you (a lot) if the theme had a language configuration file. Can you refer them here?
http://wpml.org/documentation/theme-compatibility/go-global-program/
Sidewinder is a Graph Paper Press (GPP) theme and it does include a .po language file in the base theme (Sidewinder is a child theme).
Do you know if WPML has been used with any of the other GPP themes?
http://graphpaperpress.com/compare/
Somehow I expected that I would get an answer; I guess not.
I will not be buying WPML if this is any indication of the support on offer…
Hi.
I created a theme and I use the original menu widget (wp_nav_menu).
Do I have to change the menu widget or is the menu going to switch the page titles after a language switch automatically?
Tanks
Philipp
You shouldn’t have to edit your PHP. WPML hooks the to WordPress menu loading process and will produce the correct menu in the current language. Have a look here for how to translate menus:
http://wpml.org/tutorials/translating-wordpress-menus/
Can I run WPML in a multisite WP instalation??
Does it work fine?
Yes, WPML is fully compatible with multisite mode. You can do network activation and have WPML active for every site on the network, or activate per child site.
We have a multisite platform and are looking to use a translation tool for one of the subdomains. We want the plugin to work just in one of the subdomains and don’t want to change the subdomain url. Is that possible? Also we want to have the ability to edit paragaphs in the translated posts. Is that possible? Does your plugin support Korean? and we want to make sure that none of the other subdomains are effected by the plugin. Also do you know of any conflicts with other plugins?
Thank you, Pat Parker
I hope that I understand your setup correctly. You can use WPML to make each of these child sites multilingual. However, you cannot tell WPML that one child site has this language and another child site has another language and they are interconnected.
WPML supports Korean just fine and is also fully translated into Korean.
It’s difficult to tell if WPML conflicts with other plugins, without knowing what they are. Generally speaking, WPML is compatible with most anything that you can find. I’m sure that there are some plugins out there would will not work together with WPML, but we don’t see a lot of that.
Does WPML come with an automated translation option such as is found in Google translate?
thank you.
WPML doesn’t come with automated translation and doesn’t interface with Google translation. Google’s content creation team frequently warns about using automated translation in your site’s content. They explain, and it makes sense, that this only confuses search engines and will likely get your entire site banned.
If you need machine translation, they recommend to use a button that will run Google Translation live and not get their translations and put in your database, as your content.
I have multiple websites I need to use this on, do I need to buy multiple licenses as well?
E
You only need to buy WPML once and you can use it on all your sites, including in a multisite environment.
Hello, i am building a bilingual website. Greek will be xxxxxxx.gr and English will be xxxxxxxxx.com and i will link the two of them with a flag or language switcher from one page in English for example, to the same page in Greek… ( i will do this for every page and every post… )
Can you please tell me if your plugin is a better solution than what i am doing above and if so, why/how exactly?
thank you…
I think that WPML will make your life a lot simpler. Both sites will run from the same database. The interlinking between languages will be done automatically by WPML. You’ll manage both English and Greek from one WordPress install, serving both domains.
Have a look here for how to configure the web server for different languages per domains:
http://wpml.org/faq/server-setting-for-languages-in-different-domains/
Hi Amir,
I work in a web development agency and we are considering getting WPML. The only thing is, that we design and develop custom WP themes for our customers, and here comes my question – can we install “our copy” (when we purchase it) of WPML on our customer web server and leave it for our customer to use ? Is it allowed ? ..or maybe each of our customers should have his own copy/license of WPML plugin ?
Thanks in advance.
Kind Regards,
This is exactly the intended use of WPML. Almost all our clients are web developers and they use WPML on all their client sites.
I’ve already purchased the multilingual blog and am working on it. I am building a trilingual blog.
At the moment when I tried to translate the widget of my theme (Studiopress Prose theme) — things like subscription box, search box — the translated version appears in all the pages of all three languages. What I want is the widget would appear in different language when a different language is selected.
Also, for the RRS feeds, when the subscribers subscribe on the Chinese page (hopefully a Chinese language subscription box when I solve the widget problem from above), does it mean they will only receive the posts in Chinese language?
Do I need to upgrade to multilingual CMS in order to achieve these?
Thanks.
Carrie
Normally, you would translate these texts using WPML’s String Translation module. You’ll go to WPML->String Translation, locate these texts and translate them there.
After you log in to your WPML account, you’ll see a button to upgrade to the CMS version. This will enable the String Translation module for your account.
I see. So I do need the CMS version to translate the widget.
Then what about the RSS feed? With the CMS version, does it mean I could make sure the subscribers can receive the feed of their own selected language?
Is the WPML blog plugin fully compatible with version of WPML2?
Can I use WPML plugin with the PDO (SQLite) For WordPress
Thanks
Andy
We don’t test WPML with sqlite. All our testing runs with the standard MySQL database. WordPress has numerous references to the database, so I would assume that sqlite would be compatible, but we don’t test against this.