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40,573 Responses to “Pre-sales Questions”
If I buy Multilingual CMS version of WPML for me and use it for a company page I’m building with WordPress, how will it look like for them in their plugins page, I mean /wp-admin/plugins.php ? They don’t get updates like regular plugins (those installed from wordpress.org/plugins ), is that so?
After you buy WPML, you will be able to set up automatic updates for your client sites. We provide this via our Installer plugin: http://wpml.org/faq/install-wpml/
As long as your wpml.org account is valid, your clients will receive automatic updates to their WordPress dashboard.
That sounds great. Does my credentials at wpml.org get stored on my client WordPress database? Or does it get a token? For obvious security reasons I don’t like the first scenario, even if credentials were hashed.
Sorry, but we don’t have experience with Mantra theme. We work with theme authors to check compatibility together. If the author of Mantra theme is interested, you can refer him to our Go Global program: http://wpml.org/documentation/theme-compatibility/go-global-program/
Most themes run smoothly with WPML, so it’s only a matter of checking.
WPML runs fine with Chinese and is also fully localized to both simplified and traditional Chinese.
Maybe a browser cache issue? Try to clear the browser cache and cookies. Make sure that cookies in your browser are enabled and log in again. Our site’s activity, including the support forum, appears fine, so it’s probably not something on our side. Also, please note that the forum is open to clients with valid accounts. If your account has expired, our system will not let you post in the forum.
I am working on submitting a request for the plug-in for a non-profit organization. The request form asks for a license that shows we are a non-profit organization. Can you please provide clarification on to what you are looking for exactly.
Hi, I’ve just started creating an e-commerce site through WordPress.
I’ve installed a theme from woothemes and using the plugin “woo commerce”
I need my commerce site in Danish – Does WPML support this?
I’m new to all this wordpress stuff and wondering – is it just a matter of a push of a button to change the language?
It’s designed especially to add multiple languages to a single WordPress site with WooCommerce. Have a look there to see how you can translate everything in your site, including products, product categories and other content.
Thank you so much for your fast reply.
Yea I installed that already but it says:
WooCommerce Multilingual is enabled but not effective. It requires WPML, WPML Translation Management, WPML String Translation and WPML Media in order to work.
So I assumed I needed WPML for it to work and I was wondering if it supports Danish before I buy it, can’t find information on your website to tell me what languages it supports.
Got it now. Yes, you can certainly use WPML for sites in Danish. WPML comes pre-configured with all European languages and more Asian languages. If you ever need to use a language variant that’s not pre-configured in WPML, you can always add it via the GUI. Go to WPML->Languages->Edit languages and add any language that you need.
I’m considering installing WPML for a client’s website, but don’t want to discuss their affairs on a public forum – is there an email address that I can contact you on please?
Oh, and one for the public forum:
Why is the purchase of WPML a ‘subscription’? Is this to receive support and updates?
Presumably, if I want to have a one-off payment to use for all future projects I’d chose the CMS option?
What if I cancel the subscription on the standard package? Will WPML stop working?
Our normal support is given via our technical forum. You can reply back to this email and ask me pre-sales questions, but it will be difficult to give technical help later via email. Our forum system include issue-status, notifications, supporter queue and other things that plain email lacks. You don’t need to include identifying information in forum posts.
WPML subscription gives you access to downloads and our support. If you get a Lifetime account, you will receive new versions and our support forever. If you buy a yearly account, you can get support and upgrades during that year. You can renew yearly accounts for 50% of the original purchase price.
I logged into my account and see that it has expired, so I cannot get the 3.1 update. It says that I can buy it again for $79. However, I notice on your purchase tab, it says the $79 requires a yearly renewal of $39, but I can’t find any link just to renew.
The renewal at 50% rate is only available while your account is still valid. We send out notification emails 30 days and 3 days before expiration, explaining this. Maybe these emails landed in your SPAM folder.
Once your account has expired, you can re-purchase an account at the original price or upgrade to a Lifetime account. The Lifetime upgrade costs the difference – $116. I think that it makes more sense than a new yearly account.
We would like to ask if there is a trial wpml plugins and or a dummy that we can temporarily use in the website that we recently developing, where as it is suitable to the wordpress template that we are using (Avada).
It is a demo website that we just want to apply the wpml plugin of yours. We just want it to test how it will works in our website
We are planning to purchase the Multilingual CMS Lifetime.
1.) Is the WPML works perfectly on the Arabic translations?
2.) Is it possible that the translated Arabic text can be edited with out affecting the English one.
3.) Is the RTL and or LTR works good in here?
4.) Is it possible that we can define separate css codes for Arabic that will not affect the css codes on English?
Our glue plugin for BuddyPress is still not updated for version 1.9.2. We will have it soon, but now we also need to chase after BP 2.0 (it’s a pretty fast moving target). It’s going to take us a bit longer to finish this and add multilingual support for the new BuddyPress features.
1.) Is the WPML works perfectly on the Arabic translations?
2.) Is it possible that the translated Arabic text can be edited with out affecting the English one.
3.) Is the RTL and or LTR works good in here?
4.) Is it possible that we can define separate css codes for Arabic that will not affect the css codes on English?
Arabic translation and RTL display is mostly a matter of the theme that you are using. WPML makes it easy for you to edit content in Arabic in the WordPress admin. WPML is also fully localized to Arabic. You can edit the Arabic translation, unrelated to the content in English.
Hello;
I was just giving my website a new look so changed the theme in wordpress 3.8. The only problem i face now is the front page used to be just my logo and contact details etc and French or English and now has the header and rectangle box of all my categories that you can click on. I need to remove the header and this rectangle box or somehow have my front page not look like a disaster which it looks liek right now.
I am having a hard time removing it. Apparently you cannot remove the header and box from this theme????????
Will i be able to do so if I purchase WPML?
Kindly let me know. Much appreciated!
WPML doesn’t change your theme, or the look of your homepage. It lets you add languages to your site. I’m a little confused. Are you running an older version of WPML, or what else are you running now?
I have a website in three languages with a domain for each language:
– site1.com: EN
– site1.fr: FR
– site1.de: DE
I’m now planning to add a blog for each languages, under a /blog subdirectory (strictly speaking, an Apache Alias pointing to the wp folder):
– site1.com/blog
– site1.fr/blog
– site1.de/blog
I’ve actually set up a standard WP and overridden the constants WP_SITEURL and WP_HOME and it works like a charm (but one language, of course).
I read the documentation about setting up WPML for each domain (https://wpml.org/faq-tags/domains/), but will it work with that subdirectory and constants override? Is there any documentation?
I’m not sure that this will work with WPML. When you use a single site with WPML, you only have one WP_SITEURL and one WP_HOME, so there’s no place to set these 3 different locations. WPML assumes that when you use languages in domains, each language sits in the root URL. Have a look here: http://wpml.org/faq/server-setting-for-languages-in-different-domains/
When you enter the domains to WPML config, they must be the root domains. WPML uses this to create the URL rewrite rules. I don’t think that it will work with additional aliasing in the Apache config.
That might work, but I really don’t know. You can try.
Sorry, but we don’t have trial versions of WPML. You can buy it and try. If it’s not working for you, tell us and we’ll refund your order. We have a very simple “no questions asked” refunds policy.
Hi, I would like to know, does WPML support post translation also? or is it just done for page translation?
Another question, is it possible to style the language selector box? I want it to appear as follow: fr | en | es
Yes, you can translate posts as well. WPML lets you translate any content type in WordPress, including posts, pages and custom types. You can change the order of the languages in WPML’s language selector and style it using CSS. This editing is done from within WPML’s GUI and requires no coding. Have a look here for different configuration options for language switchers: http://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
We have many sites that work with qTranslate. And they don’t have any problems.
But sometimes we get problems with qTranslate working with other plugins.
So we want to switch to WPML and we have some questions:
• How can we do that (switching to WPML from qTranslate)?
• Will we be getting any downtimes or problems during switching process?
• Are there any problems between WPML and other plugins like: Theme my login, WordPress SEO, iThemes Security, W3sTotal cache, Relevanssi, WP Better Emails. . . ?
• Is Kurdish language supported http://www.ku.wordpress.org ?
• What’s alternative to and other qTranslate language tags in WPML?
• In Home page, popular posts, recent posts widget . . . etc. Can we control how to show posts in all languages or in a single language without codes?
• Is there any residual from qTranslate in database?
• Are languages separated which means it looks like we have two sites one for a language and another one for the other language because we want things like comments, related posts, home page … etc. appear in all languages?
• Is the search in all languages or in a single language?
2. This transition process may require you to do some manual changes in content and if you have custom code that uses qTranslate calls. You should only do this on development versions of your sites and never on live sites.
3. We are using WordPress SEO, W3TC and Relevanssi on our own sites and they all run smoothly with WPML. We don’t have experience with the other plugins on your list, but I’m pretty sure that they would not have any conflicts with WPML.
4. Yes, you can use Kurdish.
5. WPML stores its translations in separate posts. Unlike qTranslate, which mixes all languages in the same post, in different language tags, WPML uses separate posts. This makes WPML a lot easier compatible with other plugins and themes.
6. Normally you would get content in the current language only. You can allow to have all content of everything in all languages, by disabling some filters which WPML applies to widgets.
7. After the migration process, all the main content (posts, post meta, taxonomy) will be cleaned up. You may need to manually delete some entries from the wp_options table manually, but this is a very small part of qTranslate’s content in the DB.
8. You can configure WPML to show all posts and not only translated posts. Since WPML uses different posts for different languages, displaying all comments together is problematic. It’s very CPU intense and we haven’t implemented it.
9. Normally, search will be done in the language the visitor is browsing the site. This returns the most relevant results. If you don’t like this, you can disable a filter and get search results in all languages.
It’s theoretically possible, but very bad for server performance, so we’re not adding comments merging to WPML. To do this, the code needs to load all posts in all languages, load their comments and merge them together in PHP (not possible in a DB query).
Looking at purchasing WPML for a site. We would be doing a new site development and the site would be on a dev domain at first and transferred to the live domain when complete. Will there be any problems doing this? Like will I need to have 2 different copies of the software like some other premium plugins? Huge PITA.
I have never been able to log in to your support directly every since I purchased the plugin several months ago. My account name brianandsheila (as copied from your welcome email), is not recognised. I used to be able to log in via wpml.org/shop/account but that now gives a 404 error.
I just wanted to know what unlimited websites exactly means?
So if I would buy the lifetime option could I then install it on Pages which I do not own (e.g. in a family or friends surrounding) or even on clients pages?
Yes. You can built sites with WPML for yourself and for your clients. We monitor there your account is used, to avoid unintended massive distribution, but we don’t limit you on the number of sites that you really use yourself.
Dear Ladies, Sirs, I just discovered that, due to deadline stress, I forgot to renew your appreciated WPML plugin. Would it please be possible to renew the account at the 50% discount price?
Would you consider the option of upgrading to a Lifetime account? For $116, you can get access to WPML upgrades and support for live, without the yearly renewal. If this sounds OK to you, you can do this upgrade right now. If you want us to manually extend your subscription by a few days, so that you can do the normal renewal, please go to our contact form, give our admins your info and they will handle it: http://wpml.org/home/contact-us/contact-form/
Hi ,
I need to know whether Latin Kurdish is available within your plugin. I would consider buying this if this is available as I have a specific client who requires this and I believe someone raised this issue in the past too , here;s the link https://wpml.org/forums/topic/kurdish-language-problem/
> go to “WPML > Languages > Site Languages”
> click on link “Edit languages”
> in the next view click on button “Add Language”
> add your new language “…” there – dont forget to add an extra icon for the flag
You should be all set. WPML comes with around 40 languages pre-configured. Any language that’s not there can be easily added via WPML’s GUI.
Did you receive any email at all, from PayPal or 2checkout? If so, please go to our contact form and paste that email there. Add a few words saying that you bought and didn’t get your account. Here is the contact form: http://wpml.org/home/contact-us/contact-form/
If you haven’t received ANY email from the payment processor (2checkout or PayPal), it means that your order didn’t go through.
Hi. I’m WPML User by two years. I bought Multilingual CMS first year and I did the renewal on second year. I forgot to renewal this year. Can I have the renewal price? 79 is two much. Is third year using the plugin.
We actually have a better solution for you. You can upgrade to a Lifetime account and get WPML upgrades and support for life. As a paying client, you only need to pay $116 instead of the full $195. Does this work for you?
If I buy Multilingual CMS version of WPML for me and use it for a company page I’m building with WordPress, how will it look like for them in their plugins page, I mean /wp-admin/plugins.php ? They don’t get updates like regular plugins (those installed from wordpress.org/plugins ), is that so?
After you buy WPML, you will be able to set up automatic updates for your client sites. We provide this via our Installer plugin:
http://wpml.org/faq/install-wpml/
As long as your wpml.org account is valid, your clients will receive automatic updates to their WordPress dashboard.
That sounds great. Does my credentials at wpml.org get stored on my client WordPress database? Or does it get a token? For obvious security reasons I don’t like the first scenario, even if credentials were hashed.
This and a sister site both use the MANTRA theme and now require translation pages in Spanish & Mandarin Chinese
Is this theme compatible with WPML?, as it is not listed as so
Plus is Mandarin Chinese supported?
Sorry, but we don’t have experience with Mantra theme. We work with theme authors to check compatibility together. If the author of Mantra theme is interested, you can refer him to our Go Global program:
http://wpml.org/documentation/theme-compatibility/go-global-program/
Most themes run smoothly with WPML, so it’s only a matter of checking.
WPML runs fine with Chinese and is also fully localized to both simplified and traditional Chinese.
I need to log a support request but when I go to the support section it states that I must be logged in to start a new forum topic: I am logged in.
Maybe a browser cache issue? Try to clear the browser cache and cookies. Make sure that cookies in your browser are enabled and log in again. Our site’s activity, including the support forum, appears fine, so it’s probably not something on our side. Also, please note that the forum is open to clients with valid accounts. If your account has expired, our system will not let you post in the forum.
hello, i want buy plugin. Can I use plugin also for other website than my?
Yes. You can use WPML for your own sites and for sites that you build for your clients.
Good morning,
I am working on submitting a request for the plug-in for a non-profit organization. The request form asks for a license that shows we are a non-profit organization. Can you please provide clarification on to what you are looking for exactly.
thank you
Tina
Sure. Have a look here:
http://wpml.org/purchase/non-profits/
Hi, I’ve just started creating an e-commerce site through WordPress.
I’ve installed a theme from woothemes and using the plugin “woo commerce”
I need my commerce site in Danish – Does WPML support this?
I’m new to all this wordpress stuff and wondering – is it just a matter of a push of a button to change the language?
Hope to hear from you soon,
thank you.
Have you seen our plugin WooCommerce Multilingual?
http://wpml.org/documentation/related-projects/woocommerce-multilingual/
It’s designed especially to add multiple languages to a single WordPress site with WooCommerce. Have a look there to see how you can translate everything in your site, including products, product categories and other content.
Hi,
Thank you so much for your fast reply.
Yea I installed that already but it says:
WooCommerce Multilingual is enabled but not effective. It requires WPML, WPML Translation Management, WPML String Translation and WPML Media in order to work.
So I assumed I needed WPML for it to work and I was wondering if it supports Danish before I buy it, can’t find information on your website to tell me what languages it supports.
Thanks again.
Got it now. Yes, you can certainly use WPML for sites in Danish. WPML comes pre-configured with all European languages and more Asian languages. If you ever need to use a language variant that’s not pre-configured in WPML, you can always add it via the GUI. Go to WPML->Languages->Edit languages and add any language that you need.
Anyway, Danish comes pre-configured.
Great, that’s fantastic!
Thank you very much for your help and fast replays – that’s just the plugin I need then
I’m considering installing WPML for a client’s website, but don’t want to discuss their affairs on a public forum – is there an email address that I can contact you on please?
Oh, and one for the public forum:
Why is the purchase of WPML a ‘subscription’? Is this to receive support and updates?
Presumably, if I want to have a one-off payment to use for all future projects I’d chose the CMS option?
What if I cancel the subscription on the standard package? Will WPML stop working?
thanks,
Andy
Our normal support is given via our technical forum. You can reply back to this email and ask me pre-sales questions, but it will be difficult to give technical help later via email. Our forum system include issue-status, notifications, supporter queue and other things that plain email lacks. You don’t need to include identifying information in forum posts.
WPML subscription gives you access to downloads and our support. If you get a Lifetime account, you will receive new versions and our support forever. If you buy a yearly account, you can get support and upgrades during that year. You can renew yearly accounts for 50% of the original purchase price.
Does this help?
I logged into my account and see that it has expired, so I cannot get the 3.1 update. It says that I can buy it again for $79. However, I notice on your purchase tab, it says the $79 requires a yearly renewal of $39, but I can’t find any link just to renew.
Thanks
The renewal at 50% rate is only available while your account is still valid. We send out notification emails 30 days and 3 days before expiration, explaining this. Maybe these emails landed in your SPAM folder.
Once your account has expired, you can re-purchase an account at the original price or upgrade to a Lifetime account. The Lifetime upgrade costs the difference – $116. I think that it makes more sense than a new yearly account.
Does your plugin work well with Multi site?
Yes, WPML works fine in multisite mode. You can activate it per site, or for the entire network.
Hello there,
Good Day!
We would like to ask if there is a trial wpml plugins and or a dummy that we can temporarily use in the website that we recently developing, where as it is suitable to the wordpress template that we are using (Avada).
It is a demo website that we just want to apply the wpml plugin of yours. We just want it to test how it will works in our website
We are planning to purchase the Multilingual CMS Lifetime.
Thanks and regards
Bong
Sorry, but we don’t have a trial version of WPML. Avada is a very popular theme and many people use it with WPML. In fact, a recent case study we wrote covers Avada, WPML and WooCommerce:
http://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/
If you buy WPML and you’re not happy with it, we will refund your order, so there’s no risk for you. Very few people ask for these refunds.
Hello Again,
Thanks for your immediate reply.
Just additional question;
1.) Is the WPML works perfectly on the Arabic translations?
2.) Is it possible that the translated Arabic text can be edited with out affecting the English one.
3.) Is the RTL and or LTR works good in here?
4.) Is it possible that we can define separate css codes for Arabic that will not affect the css codes on English?
Thanks and regards
Bong
Does WPML work with Buddypress 1.9.2 ?
Our glue plugin for BuddyPress is still not updated for version 1.9.2. We will have it soon, but now we also need to chase after BP 2.0 (it’s a pretty fast moving target). It’s going to take us a bit longer to finish this and add multilingual support for the new BuddyPress features.
Hello there,
Thanks for immediate reply,
Just another questions
1.) Is the WPML works perfectly on the Arabic translations?
2.) Is it possible that the translated Arabic text can be edited with out affecting the English one.
3.) Is the RTL and or LTR works good in here?
4.) Is it possible that we can define separate css codes for Arabic that will not affect the css codes on English?
Regards
bong
Arabic translation and RTL display is mostly a matter of the theme that you are using. WPML makes it easy for you to edit content in Arabic in the WordPress admin. WPML is also fully localized to Arabic. You can edit the Arabic translation, unrelated to the content in English.
You can use separate CSS for Arabic. I suggest that you have a look at the guide that we’ve written for adding RTL support to themes:
http://wpml.org/documentation/theme-compatibility/build-rtl-wordpress-themes/
It explains how to add a CSS file, which loads for RTL languages (including Arabic) and what you should handle in that file.
Hello;
I was just giving my website a new look so changed the theme in wordpress 3.8. The only problem i face now is the front page used to be just my logo and contact details etc and French or English and now has the header and rectangle box of all my categories that you can click on. I need to remove the header and this rectangle box or somehow have my front page not look like a disaster which it looks liek right now.
I am having a hard time removing it. Apparently you cannot remove the header and box from this theme????????
Will i be able to do so if I purchase WPML?
Kindly let me know. Much appreciated!
WPML doesn’t change your theme, or the look of your homepage. It lets you add languages to your site. I’m a little confused. Are you running an older version of WPML, or what else are you running now?
Hi,
I have a website in three languages with a domain for each language:
– site1.com: EN
– site1.fr: FR
– site1.de: DE
I’m now planning to add a blog for each languages, under a /blog subdirectory (strictly speaking, an Apache Alias pointing to the wp folder):
– site1.com/blog
– site1.fr/blog
– site1.de/blog
I’ve actually set up a standard WP and overridden the constants WP_SITEURL and WP_HOME and it works like a charm (but one language, of course).
I read the documentation about setting up WPML for each domain (https://wpml.org/faq-tags/domains/), but will it work with that subdirectory and constants override? Is there any documentation?
Thanks!
I’m not sure that this will work with WPML. When you use a single site with WPML, you only have one WP_SITEURL and one WP_HOME, so there’s no place to set these 3 different locations. WPML assumes that when you use languages in domains, each language sits in the root URL. Have a look here:
http://wpml.org/faq/server-setting-for-languages-in-different-domains/
When you enter the domains to WPML config, they must be the root domains. WPML uses this to create the URL rewrite rules. I don’t think that it will work with additional aliasing in the Apache config.
WP_SITEURL and WP_HOME are set dynamically at each http request using $_SERVER:
define(‘WP_SITEURL’, ‘http://’ . $_SERVER[‘HTTP_HOST’].’/blog’);
But maybe we can just discard this and set the root URL as domain.tld/blog in the WPML config?
Would it be possible to have some sort of trial version to try this out?
That might work, but I really don’t know. You can try.
Sorry, but we don’t have trial versions of WPML. You can buy it and try. If it’s not working for you, tell us and we’ll refund your order. We have a very simple “no questions asked” refunds policy.
Hi, I would like to know, does WPML support post translation also? or is it just done for page translation?
Another question, is it possible to style the language selector box? I want it to appear as follow: fr | en | es
So is that possible? And how? Thank you!
Yes, you can translate posts as well. WPML lets you translate any content type in WordPress, including posts, pages and custom types. You can change the order of the languages in WPML’s language selector and style it using CSS. This editing is done from within WPML’s GUI and requires no coding. Have a look here for different configuration options for language switchers:
http://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
Dear WPML Management,
We have many sites that work with qTranslate. And they don’t have any problems.
But sometimes we get problems with qTranslate working with other plugins.
So we want to switch to WPML and we have some questions:
• How can we do that (switching to WPML from qTranslate)?
• Will we be getting any downtimes or problems during switching process?
• Are there any problems between WPML and other plugins like: Theme my login, WordPress SEO, iThemes Security, W3sTotal cache, Relevanssi, WP Better Emails. . . ?
• Is Kurdish language supported http://www.ku.wordpress.org ?
• What’s alternative to and other qTranslate language tags in WPML?
• In Home page, popular posts, recent posts widget . . . etc. Can we control how to show posts in all languages or in a single language without codes?
• Is there any residual from qTranslate in database?
• Are languages separated which means it looks like we have two sites one for a language and another one for the other language because we want things like comments, related posts, home page … etc. appear in all languages?
• Is the search in all languages or in a single language?
Best Regards,
MOSTASHAROON ORG.
http://www.mostasharoon.org
1. You can use our import tool from qTranslate to WPML:
http://wordpress.org/plugins/qtranslate-to-wpml-export/
2. This transition process may require you to do some manual changes in content and if you have custom code that uses qTranslate calls. You should only do this on development versions of your sites and never on live sites.
3. We are using WordPress SEO, W3TC and Relevanssi on our own sites and they all run smoothly with WPML. We don’t have experience with the other plugins on your list, but I’m pretty sure that they would not have any conflicts with WPML.
4. Yes, you can use Kurdish.
5. WPML stores its translations in separate posts. Unlike qTranslate, which mixes all languages in the same post, in different language tags, WPML uses separate posts. This makes WPML a lot easier compatible with other plugins and themes.
6. Normally you would get content in the current language only. You can allow to have all content of everything in all languages, by disabling some filters which WPML applies to widgets.
7. After the migration process, all the main content (posts, post meta, taxonomy) will be cleaned up. You may need to manually delete some entries from the wp_options table manually, but this is a very small part of qTranslate’s content in the DB.
8. You can configure WPML to show all posts and not only translated posts. Since WPML uses different posts for different languages, displaying all comments together is problematic. It’s very CPU intense and we haven’t implemented it.
9. Normally, search will be done in the language the visitor is browsing the site. This returns the most relevant results. If you don’t like this, you can disable a filter and get search results in all languages.
Does this help?
Thank you so much for your rapid reply,
Is there any way to displaying all comments together we can use it in the future?
It’s theoretically possible, but very bad for server performance, so we’re not adding comments merging to WPML. To do this, the code needs to load all posts in all languages, load their comments and merge them together in PHP (not possible in a DB query).
aha thank you again for your time and for your great explanation.
Looking at purchasing WPML for a site. We would be doing a new site development and the site would be on a dev domain at first and transferred to the live domain when complete. Will there be any problems doing this? Like will I need to have 2 different copies of the software like some other premium plugins? Huge PITA.
You only need to buy WPML once and you can use it for all your sites and for sites that you build for your clients. This includes development sites.
Thanks, it probably says that somewhere, but I’ve recently been burned by this and just wanted to make sure.
Cam you help me.
I have never been able to log in to your support directly every since I purchased the plugin several months ago. My account name brianandsheila (as copied from your welcome email), is not recognised. I used to be able to log in via wpml.org/shop/account but that now gives a 404 error.
Thankyou Brian
Your account looks fine. Since several months ago, we’ve changed our accounts system and the login URL is now:
http://wpml.org/my-account/
There’s actually a link to it on the top-right of every page in our site (where it says ‘Your account’). Can you login there?
If you need help with your password, there’s a password reset link on that page. Let me know if you need any help.
Hey!
I just wanted to know what unlimited websites exactly means?
So if I would buy the lifetime option could I then install it on Pages which I do not own (e.g. in a family or friends surrounding) or even on clients pages?
Thanks for your help!
Best Regards!
Fabian
Yes. You can built sites with WPML for yourself and for your clients. We monitor there your account is used, to avoid unintended massive distribution, but we don’t limit you on the number of sites that you really use yourself.
Hello,
I’d like to know if the lifetime version will allow me to install this plugin in several different websites (for different clients).
Thank you!
Yes, you can use WPML on all your sites and sites that you build for your clients.
Dear Ladies, Sirs, I just discovered that, due to deadline stress, I forgot to renew your appreciated WPML plugin. Would it please be possible to renew the account at the 50% discount price?
Thank you in advance,
Bet Bakker
Would you consider the option of upgrading to a Lifetime account? For $116, you can get access to WPML upgrades and support for live, without the yearly renewal. If this sounds OK to you, you can do this upgrade right now. If you want us to manually extend your subscription by a few days, so that you can do the normal renewal, please go to our contact form, give our admins your info and they will handle it:
http://wpml.org/home/contact-us/contact-form/
Hi ,
I need to know whether Latin Kurdish is available within your plugin. I would consider buying this if this is available as I have a specific client who requires this and I believe someone raised this issue in the past too , here;s the link https://wpml.org/forums/topic/kurdish-language-problem/
I look forward to your confirmation ,thank you.
Like Andreas explained, this language is not configured in WPML, but you can very easily configure it for your own sites:
http://wpml.org/forums/topic/kurdish-language-problem/#post-154597
> go to “WPML > Languages > Site Languages”
> click on link “Edit languages”
> in the next view click on button “Add Language”
> add your new language “…” there – dont forget to add an extra icon for the flag
You should be all set. WPML comes with around 40 languages pre-configured. Any language that’s not there can be easily added via WPML’s GUI.
Hi!
I ‘ve just bought the plugin (Lifetime) with credit card and we receive the order email, but we didn’t received the username and password.
Could you help us please?
Thanks very much.
Best,
J.
Did you receive any email at all, from PayPal or 2checkout? If so, please go to our contact form and paste that email there. Add a few words saying that you bought and didn’t get your account. Here is the contact form:
http://wpml.org/home/contact-us/contact-form/
If you haven’t received ANY email from the payment processor (2checkout or PayPal), it means that your order didn’t go through.
Ok thanks very much. I’ve already done.
I wait for your answer.
Best,
J.
Hi. I’m WPML User by two years. I bought Multilingual CMS first year and I did the renewal on second year. I forgot to renewal this year. Can I have the renewal price? 79 is two much. Is third year using the plugin.
We actually have a better solution for you. You can upgrade to a Lifetime account and get WPML upgrades and support for life. As a paying client, you only need to pay $116 instead of the full $195. Does this work for you?
I would like to know what is the support for Greek language
Thanks in advance
Aris Lazaridis
Yes, WPML runs fine with Greek and is also itself fully localized to Greek.