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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an admin panel crash when you click the + button to add a translation to a product in WordPress version 6.4.2 and WooCommerce version 7.7.1, despite having updated WPML plugins.
Solution:
We recommend updating WordPress, WooCommerce, your current theme, and all other related plugins to their latest versions. This should resolve the issue.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 2 replies, has 1 voice.

Last updated by Andrey 2 weeks, 6 days ago.

Assisted by: Andrey.

Author Posts
November 13, 2024 at 3:16 pm #16398249

dionisisA-2

Background of the issue:
I experience an admin panel crash when I click the + button to add translation to a product. The WordPress version is 6.4.2 and WooCommerce is 7.7.1. The WPML plugins are all updated.

Symptoms:
Critical error message when attempting to add translation to a product.

Questions:
How do we fix this issue?

November 13, 2024 at 3:22 pm #16398283

dionisisA-2

I still need your help

November 13, 2024 at 10:03 pm #16399952

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I apologize for the trouble you encountered with this issue.

You need to update WordPress, WooCommerce, your current theme, and the other related plugins in your installation to the latest versions. Once everything is updated, I believe this will solve your problem.