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Supporter timezone: America/Lima (GMT-05:00)

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Last updated by Andreas W. 14 hours, 36 minutes ago.

Assisted by: Andreas W..

Author Posts
December 20, 2024 at 11:51 am #16533685

andrzejG-9

Background of the issue:
I am trying to fix the translation on my dev site. Automatic translation builds up to over 11k pages but when I hit pause automatic translation and start again it shows only 2562 pages to translate. Link to a page where the issue can be seen: hidden link.

I am on the older version of WPML due to the bug the is being resolved for last 9 months.

Symptoms:
I expected to see the number of pages lowering but it only goes up.

Questions:
Why does the number of pages to translate decrease when I pause and restart automatic translation?
How can I ensure the translation page count reflects accurately after pausing?

December 21, 2024 at 10:46 am #16536311

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello,

I'll help you get started while a supporter takes your case.

To investigate the issue, I kindly ask you to grant me access to the wp-admin area of your website.

I have enabled the necessary fields on my end so you can provide them to me in a secure and private manner. This way, only the two of us will be able to view them.

If possible and for your safety, I'd suggest you create a new user (a fake one with a fake mail) that you can later delete when the ticket is closed.

(The credentials were deleted after the chat transformed into a support ticket.)

Regards,

December 27, 2024 at 4:13 pm #16548916

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

We did sadly not receive any login information. The private reply form is enabled again.

About the job count:

As the screenshot mentioned, there are 2562 pages missing a translation.

You use 15 active languages. This makes already 38k jobs only for the pages, plus other contents that still might need a translation.