Home›Support›English Support›[Waiting for user feedback] Automatic translation builds up to over 11k pages but when I hit pause automatic translation and sta...
[Waiting for user feedback] Automatic translation builds up to over 11k pages but when I hit pause automatic translation and sta...
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Background of the issue:
I am trying to fix the translation on my dev site. Automatic translation builds up to over 11k pages but when I hit pause automatic translation and start again it shows only 2562 pages to translate. Link to a page where the issue can be seen: hidden link.
I am on the older version of WPML due to the bug the is being resolved for last 9 months.
Symptoms:
I expected to see the number of pages lowering but it only goes up.
Questions:
Why does the number of pages to translate decrease when I pause and restart automatic translation?
How can I ensure the translation page count reflects accurately after pausing?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
Hello,
I'll help you get started while a supporter takes your case.
To investigate the issue, I kindly ask you to grant me access to the wp-admin area of your website.
I have enabled the necessary fields on my end so you can provide them to me in a secure and private manner. This way, only the two of us will be able to view them.
If possible and for your safety, I'd suggest you create a new user (a fake one with a fake mail) that you can later delete when the ticket is closed.
(The credentials were deleted after the chat transformed into a support ticket.)