[Resolved] Can not translate Add to cart

Hello,

once the staging is created, please share admin access to the safe box I have enabled for your next reply.

Kind regards,
Drazen

Hello,

I have checked and it seems there are a few things you missed, but still not working after I correct them.

1) Your translated template is in review mode, and you need to translate and publish it. Or you can set that it doesn't need review.

- https://wpml.org/documentation/getting-started-guide/

2) You are adding Betheme single product template and Add to Cart element. You need to add HE text there and then translate.

3) Once you translate this text is not showing for translation, and it will need our compatibility team to check this and add the needed code so this text can be translated via the WPML editor.

Related images are below.

4) In order for your compatibility team to check we will need to replicate the issue in a simple example.

You can access the WordPress dashboard using the link below:
- hidden link

Kindly follow the steps below:
- Install the Betheme theme
- Create a simple single product template with Add to cart widget and translate the template

Let me know when done.

Thanks,
Drazen

Hello,

thanks for getting back, as I have seen before the issue is with the template and translation not being done.

I have fixed and it seems to work fine. So, these are the steps that I have done:

1) Added for translation theme option where you are setting this single product template. (shop-product-template) Then translated and added translated template post ID.

- https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation

2) Edited HE single product template and added some string to Add to cart button text, saved, and waited to be translated. Then removed the string again and saved it. This is sometimes needed if you are importing demo content and it is not correctly added for translating.

3) Make sure you have reviewed your translated product template, that the eye icon is not showing anymore, and that the template is now published. Your translated templates are still in Draft mode.

- https://wpml.org/documentation/getting-started-guide/

Regards,
Drazen

Hello,

yes, I think all of them should be set to Published and not Draft, if you are going to use translated templates on your website.

You are using translate everything mode / automatic translation and have set from WPML > Settings that these need to be reviewed first. So you need to review them and then confirm the translation and save them.

- https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/

Otherwise, if you wish to avoid so, I advise setting it from WPML > Settings > Publish right away without reviewing.

Make a small change to the default language template and save it, then it will be re-translated and published.

Regards,
Drazen

Hello,

thanks for getting back.

We limit 1 issue per 1 ticket, to keep things clear and easy to follow. I have opened a new ticket for your new issue:

- https://wpml.org/forums/topic/split-website-without-the-www/

Since the original issue of this ticket is resolved I advise closing this one and continue our conversation in the new ticket.

Regards,
Drazen