[Closed] Displaying the translations of some JetReviews fields

Hello,

Do I understand correct that the Reviews Form is an Elementor Widget froM "JetReviews For Elementor"?

If so, then yu can not use WPML String Translation to translate the string direclty. The strings of this widget should get translated on the WPML Translation Editor when translating the page or template.

If the strings do not show up inside the WPML Translation Editon, then this means that this widget is missing a proper WPML XML Config.

Would it be possible for you to install the plugin on a test site which I can provide for testing and creation of such config?

Best regards
Andreas

Please install the plugin on the following test site and try to recreate the issue with an simple example.

One-Click-Login:
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Make sure to drop me a comment on this ticket once you are done with this task.

The following config will allow you to translate the widget. Please save it at WPML > Settings > Custom XML Configuration (tab). Then edit the widget on the original page, save the page and open the translation editor.

<wpml-config>
  <elementor-widgets>
    <widget name="jet-reviews-advanced">
      <fields>
        <field>new_review_button_label</field>
        <field>author_name_placeholder</field>
        <field>author_mail_placeholder</field>
        <field>review_content_placeholder</field>
        <field>review_title_placeholder</field>
        <field>submit_review_button_label</field>
        <field>cancel_button_label</field>
        <field>new_comment_button_label</field>
        <field>comment_placeholder</field>
        <field>show_comments_button_label</field>
        <field>hide_comments_button_label</field>
        <field>comments_title_label</field>
        <field>submit_comment_button_label</field>
        <field>reply_comment_button_label</field>
        <field>reply_placeholder</field>
        <field>submit_reply_comment_button_label</field>
        <field>no_reviews_label</field>
        <field>singular_review_count_label</field>
        <field>plural_review_count_label</field>
        <field>already_reviewed_message</field>
        <field>moderator_check_message</field>
        <field>not_valid_field_message</field>
      </fields>
    </widget>
  </elementor-widgets>
</wpml-config>

Further, there appears to be the string "Rating" in the section where the user leaves the rating, and this string seems not to be translatable, which means it seems to be coded in a way that will not allow to translate this string.

Also, take note that some other strings of the plugin will requiere to be translated with WPML > String Translation, like for example "*Already reviewed".

Could you please give this a test on your site and let me know which strings still are having issues?

Once I received your confirmation I will escalate the issue towards our compatilbity team, so that they can follow up with the author for further implementation of such config into the plugin.