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[Closed] French and English Translation issue fixing

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This topic contains 5 replies, has 2 voices.

Last updated by Prosenjit Barman 9 months, 1 week ago.

Assisted by: Prosenjit Barman.

Author Posts
February 21, 2024 at 1:05 pm #15328062

timH-43

The issue is the contents in the French and English page will mismatch when i change the design part in cornerstone when after save French page will display English content i want to solve this issue i have already asked twice in chat support they informed to update all the plugin i did it but facing same issue

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February 21, 2024 at 1:06 pm #15328121

timH-43

Iam Still facing issue
February 21, 2024 at 1:07 pm #15328122

timH-43

I am Still facing issue
February 22, 2024 at 9:59 am #15332417

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

I understand that the contents are not showing correctly translated in the secondary languages when the contents are added using the Cornerstone Page Builder. We are aware of an issue with the Cornerstone editor and have already published an errata for it. You can view the details at this link: https://wpml.org/errata/cornerstone-translation-is-not-displayed-on-front-end-when-using-ate-or-cte/.

Could you please try the workaround suggested in the errata and see if it resolves the issue? After applying the changes, please make sure to update the default page first and then its translation.

Please let me know if the workaround helped to solve the issue or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit
February 23, 2024 at 5:08 am #15336006

timH-43

we are not found /wp-content/plugins/cornerstone/includes/classes/Services/FrontEnd.php this type of file we are using conerstone theme not plugin so how can we solve this

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February 23, 2024 at 6:00 am #15336048

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi,

I've checked your site and found that you're using the PRO theme by Themeco. The Cornerstone page builder is set as the default builder for that theme and it is directly integrated within the theme. This is why, the Cornerstone plugin is not showing in the plugin folder. You can find that particular file by going to the "wp-content/theme/pro/cornerstone/includes/classes/Services/" folder.

Please apply the workaround and let me know if that helped to solve the issue. If you need further assistance in this matter, I will be happy to help.

Best regards,
Prosenjit

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