This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing licensing issues after pushing a staging site to the production site.
Solution:
We recommended checking the
wp-config.php
file to ensure that the
OTGS_INSTALLER_SITE_KEY_WPML
is placed before the line
/* That's all, stop editing! Happy blogging. */
. Placing it after this line can prevent it from working properly.
If this solution does not apply to your situation, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 5 replies, has 2 voices.
Last updated by 9 months, 2 weeks ago.
Assisted by: Bruno Kos.
