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[Waiting for user feedback] I can't open this lock, please help me.

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Last updated by Marcel 1 week ago.

Author Posts
December 17, 2024 at 9:25 am #16520493

Bears Themes

Background of the issue:
I am trying to unlock the Custom Fields Translation feature while using the ACF Pro plugin on a site under development. I am following the documentation provided at https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/expert-translation-option/?utm_source=plugin&utm_medium=gui&utm_campaign=acfml#field-group-translation-settings.

Symptoms:
I can't open the lock for Custom Fields Translation.

Questions:
How can I unlock the Custom Fields Translation feature using WPML and ACF Pro?
December 17, 2024 at 12:39 pm #16521747

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

Please take a look at this ticket:
How to Unlock ACF Custom Fields in Translations.

Are you using "Same fields across languages" as the translation preference?

Best regards,
Marcel