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This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
September 8, 2023 at 11:48 am #14366349

timC-34

Hi,

I translated all my JetSmartFilters, which worked fine. I only have a problem with the Sorting Filter widget in Elementor.

I also tried to translate the Elementor template in which I used it and also tried the String translation, but I couldn't work it out.

Maybe you can help me with that.

Kind regards, Anja

Second language_english.png
Default language_german.png
September 10, 2023 at 9:08 am #14370697

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Anja,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

September 13, 2023 at 9:22 am #14388263

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. This string is added in the Elementor archive template. I edited the template and translated the string. (hidden link)

Kindly check the English shop page to see if the filter is translated correctly.

Best regards,
Osama

September 13, 2023 at 9:37 am #14388645

timC-34

Hi Osama,

thanks for your reply.
Maybe I did something wrong, but on my english shop page it is still in German:
hidden link
And also for these pages for example:
hidden link
hidden link

And I would also like to translate the dropdown texts (image)

Kind regards,
Anja

Bildschirmfoto 2023-09-13 um 11.34.03.png
September 13, 2023 at 9:50 am #14388837

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Anja,

1) Please edit this section using Elementor to translate the dropdown menu. (hidden link)

2) For the "Produkte sortieren" string, please edit the archive template using Elementor to translate it. (hidden link)

Best regards,
Osama

September 17, 2023 at 10:39 am #14408051

timC-34

Thank you for your help. It worked out now.