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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have a shop set up in Danish and have translated the shop page to English using WPML. While the shop page displays prices and categories correctly, the product titles appear in Danish instead of English. However, clicking on a product displays it in the correct language.
Solution:
First, ensure that your WPML and other related plugins are up to date. You can do this by navigating to your WordPress admin area, going to

wp-admin/plugin-install.php?tab=commercial

, and clicking on "Check for updates". After updating, verify if the issue persists.
Next, check if the products showing Danish titles are drafts. If they are, you need to publish these products and ensure that their titles are translated correctly into English.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by michaelS-73 1 week, 4 days ago.

Assisted by: Bruno Kos.

Author Posts
November 19, 2024 at 6:28 am #16417698

michaelS-73

Background of the issue:
I created a ticket some days ago regarding WPML but have not received an answer yet. This is a follow-up request.

Symptoms:
No response received for the previously created support ticket.

Questions:
Do you have a status update on my support ticket?

November 19, 2024 at 6:57 am #16417798

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

For some reason the creation of your previous ticket did not succeed, but I believe it to be this one?

Background of the issue:

I have a shop in the default Danish language and have translated the shop page to English using WPML. The shop page appears correct with prices and categories, but product titles are in Danish instead of English. Clicking a product shows the correct language. The site is hidden link.

Symptoms:
Product titles on the English shop page are displayed in Danish instead of English.

Questions:
Why are product titles on the English shop page still in Danish?
How can I ensure product titles are translated correctly on the shop page?

If so, can you go to wp-admin/plugin-install.php?tab=commercial, click "Check for updates", update WPML and other plugins and check if the issue is still there?

November 20, 2024 at 8:24 am #16422853

michaelS-73

Hi Bruno

That was the support ticket, yes. Everything is updated on the website but the issue still exist. I dont have custom Woocommerce templates so it should be pretty standard WPML and WordPress/Woocommerce.

Any ideas for a fix?

Kind regards,
Michael

November 20, 2024 at 12:26 pm #16424508

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

This one hidden link seems to be showing the correct title on hidden link, can you confirm?

But those such as "8-Tal Antik Messing 16 mm" seem to be pointing to hidden link, which looks url of a draft, and not published translation.

Can you check if these are drafts, and if so, publish them, making sure that titles are translated also?

drafts.jpg
November 20, 2024 at 1:32 pm #16424839

michaelS-73

Thanks. Thought I already checked that solution but must have been checking the wrong product afterwards. Sorry but thanks for your help.