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Tagged: Go Global Application
This topic contains 6 replies, has 2 voices.
Last updated by giuseppeP-25 1 year, 6 months ago.
Assisted by: Eran Helzer.
Author | Posts |
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July 17, 2023 at 2:25 pm #14050441 | |
giuseppeP-25 |
Hello |
July 18, 2023 at 8:10 am #14055615 | |
Eran Helzer Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I am sorry to hear you lost your Mega Menu settings, however there is not simple way to revert changes made using WP Menus Sync, as they are now stored in the database. Perhaps we can fix the issue. Please answer the following: I would like to request admin access to your site, in order to take a look. I have set your next reply to be private so you can share credentials there. |
July 18, 2023 at 8:15 am #14055681 | |
giuseppeP-25 |
Dear Eran, |
July 18, 2023 at 8:26 am #14055815 | |
Eran Helzer Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
I see. I see that Max Mega Menu is not in our officially compatible plugins directory, which may be the reason the WP Menus Sync overwrote the settings. What we can do is try to replicate this issue in a minimal test site, and then I can pass it along to the development team and they can look for a solution. This is a test site I set up which we can use, please use the link to log in and recreate the issue minimally (no need to import your site). A simple menu, with the settings that were overwritten on your site in the translated version. Do not sync yet, as we want to first make a backup so we can revert to it, if we manage to recreate the lost settings issue. Additionally, I recommend you reach out to the plugin author and invite them to join our Go Global program and become officially compatible with WPML, here: |
July 19, 2023 at 10:55 am #14065427 | |
giuseppeP-25 |
Dear Eran Best regards |
July 19, 2023 at 11:55 am #14065847 | |
Eran Helzer Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Okay. In that case, unless you need anything further, can I mark the ticket as resolved? |
July 20, 2023 at 1:02 pm #14072527 | |
giuseppeP-25 |
yes please, thank you! |