Not all parts of the page are translated!

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate pages using Avada Builder, but not all parts of the page are translated.
Solution:
First, ensure that the text you are trying to translate appears in the translation editor.

Here are the steps we recommend:
1. Make a slight modification to the original page and save it. This action can help refresh the page translation.
2. Navigate to the WPML translation editor to see if the changes are reflected and the missing content appears for translation.
3. Verify that you are using the latest version of your theme, as outdated themes can sometimes cause issues with translation plugins.

How to Translate Avada with WPML:
https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/

We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE, Compatibility, Exception

This topic contains 5 replies, has 1 voice.

Last updated by Andrey 22 hours, 18 minutes ago.

Assisted by: Andrey.

Author	Posts
February 22, 2025 at 12:51 am #16735567
husainA-5	Background of the issue: I am trying to translate some pages like hidden link using Avada Builder, but not all parts of the page are translated. Symptoms: I don't get all of the page translated, only parts of it. In the case of the privacy policy page, the text is the same block, but it does not translate most of it to Arabic. I expected to see it all translated or find it in the translator editor to translate it myself, but it is not even showing full content. Instead, I got missing translation. Questions: Why are not all parts of the page translated? How can I ensure the entire page is translated or appears in the translator editor?
February 22, 2025 at 12:51 am #16735613
husainA-5	hi
February 22, 2025 at 4:28 am #16735713
husainA-5	hello?
February 22, 2025 at 9:14 pm #16736987
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. The screenshots you provided do not indicate whether the content is present in the translation editor. From what I can see, the existing entries are translated. Could you please clarify if the text appears in the translation editor? Or does it translate but not show up on the front end? Have you tried making a slight modification to the original page, saving it, and then navigating to the WPML translation editor? Are you using the latest version of your theme?
February 23, 2025 at 5:14 am #16737236
husainA-5	hi, yes im using the latest version and yes i have tried all those. the translation content is incomplete in the editor as mentioned before to begin with. in my screenshots i wanted to show you that im using avada builder and the translation as shown in the link i provided has not translated english to arabic entirely just the first few lines and thats it.. so im not sure if this is a bug or what. also the last time i contacted support i was able to contact via live chat but the chat ended without my problem being resolved. As for now it takes way longer for me to receive any support and the issue is hindering our work.
February 23, 2025 at 10:45 am #16737686
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I cannot convert the support ticket back to chat, but you can open a new chat if needed. Does the same issue occur if you create or duplicate the same page and translate it?