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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 year, 6 months ago.

Assisted by: Bigul.

Author Posts
August 4, 2023 at 1:56 pm #14155337

brianC-17

I was working with WPML String Translation and an error happened. now my site is completely down when I activate either WPML CMS or WPML String Translation.

If they are activate I get a blank page.

August 4, 2023 at 3:12 pm #14155685

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

This may be related to the following known issue. It seems to be a conflict issue between WPML and the latest version of the Site Kit by Google plugin. We got a few reports from other clients with the same error.

https://wpml.org/errata/site-kit-by-google-uncaught-typeerror-illegal-offset-type-in-isset-or-empty-in/

Our developers have fixed this bug and the fix will be included in the upcoming version of WPML(4.6.5). It has expected to release in a few days.

In the meantime, please consider downgrading to the previous Site Kit by Google(1.105) after a full site backup.

--
Thanks!

Bigul

August 8, 2023 at 9:14 am #14167839

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

We have released a new version of WPML(4.6.5). It has included the fix for this bug. Please upgrade to the latest version after a full site backup{mandatory} and make sure the issue is existing or not.

May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.

--
Thanks!

Bigul

August 8, 2023 at 9:14 am #14167841

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

We have released a new version of WPML(4.6.5). It has included the fix for this bug. Please upgrade to the latest version after a full site backup{mandatory} and make sure the issue is existing or not.

May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.

--
Thanks!

Bigul