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Tagged: Known issue
This topic contains 3 replies, has 2 voices.
Last updated by Bigul 1 year, 6 months ago.
Assisted by: Bigul.
Author | Posts |
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August 4, 2023 at 1:56 pm #14155337 | |
brianC-17 |
I was working with WPML String Translation and an error happened. now my site is completely down when I activate either WPML CMS or WPML String Translation. If they are activate I get a blank page. |
August 4, 2023 at 3:12 pm #14155685 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. This may be related to the following known issue. It seems to be a conflict issue between WPML and the latest version of the Site Kit by Google plugin. We got a few reports from other clients with the same error. Our developers have fixed this bug and the fix will be included in the upcoming version of WPML(4.6.5). It has expected to release in a few days. In the meantime, please consider downgrading to the previous Site Kit by Google(1.105) after a full site backup. -- Bigul |
August 8, 2023 at 9:14 am #14167839 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, We have released a new version of WPML(4.6.5). It has included the fix for this bug. Please upgrade to the latest version after a full site backup{mandatory} and make sure the issue is existing or not. May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches. -- Bigul |
August 8, 2023 at 9:14 am #14167841 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, We have released a new version of WPML(4.6.5). It has included the fix for this bug. Please upgrade to the latest version after a full site backup{mandatory} and make sure the issue is existing or not. May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches. -- Bigul |