[Resolved] Split: Export/Import string translation

Hello There,
Thanks for contacting WPML Support. Sorry for the delay in responding due to the weekend.

1) To download the PO file of WooCommerce on your computer, please check the instructions here: hidden link

2) If you want to import a downloaded or custom PO file, please follow the steps mentioned in this video: hidden link

When uploading the PO file, ensure you choose the relevant plugin associated with that PO file. Otherwise, the import will not happen properly. I hope the video will provide further clarity on this.

3) If you enable Automatic Translation on your site, you'll surely be able to translate strings automatically into other languages. To understand the process, please follow the instructions outlined here: https://wpml.org/documentation/automatic-translation/automatically-translate-strings-with-wpml/

Please let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

Hello Robert,

First and foremost, I sincerely apologize for any frustration our support process has caused you. We strive to deliver timely and helpful support to all our customers, but due to our systematic, queue-based approach, there can occasionally be delays. We handle a high volume of inquiries each day, and our commitment is to give each one the careful attention it deserves.

Please rest assured that when the queue eases, I will surely prioritize responding promptly and with the thorough assistance you need. Your time is valuable, and I'm genuinely sorry for any inconvenience our response time has caused. We are continuously working on improving our support efficiency without compromising on the quality of service. Thank you for your understanding and patience.

The hourglass icon in String Translation typically indicates that a translation job is in progress or has not yet been completed. Did you've assigned the translation job to any translator or yourself?

If so, please go to "WPML > Translation" and complete the String translation by clicking on the "Translate" button with the String Translation job.

But, if you have tried to automatically translate the strings, please make sure that you have a sufficient number of credits to translate the strings. Otherwise, the process will not be completed.

I also would like to inform you that string can also be translated from String Translation directly. Just click on the "+" icon, add the translated content, and click outside of the translation box. After a few seconds, the Translation will be saved automatically.

Please let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hello There,

The "Needs Review" status indicates that the translations have been completed automatically and are currently pending review. Once you finish reviewing them, the translations will be published and become visible on the frontend.

Learn more about the Status icons from here: https://wpml.org/documentation/getting-started-guide/#translation-icons

To understand the process of reviewing translation, please check this documentation: https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/

I hope you can understand. Please let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

Hello There,

I checked the Homepage and noticed that the heading on this section(hidden link) is only showing untranslated in other languages.

Would you please try the following and check if that helps to translate the headings?

- Navigate to WPML > Theme and Plugins Localization.
- Locate the Elementor plugin in the list and initiate a scan.
- After the scan is complete, proceed to WPML > String Translation. Here, look for the specific text from the Heading.
- If you find the text and it's not yet translated, use the "+" icon next to it to provide a translation.
- After the translation, clear your site’s cache and then review the changes on the front end.
- If the text still appears untranslated, return to "WPML > String Translation" and scroll down to the bottom of the page.
- Click on "Translate texts in Admin Screens".
- Search for the relevant text again. If it shows up, select it to Add it to String Translation.
- Finally, go back to String Translation and complete the translation for the identified text.

Documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Please let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit