Translated Woocommerce products archive showing the wrong products

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the layout of the product archive displays differently in different languages. In Dutch, only selected products (animal pictures) are displayed, while in English, all products are displayed without an option to select which ones to show.
Solution:
We recommended editing the product query in both the primary and secondary languages to ensure consistency across different language versions of the site. Additionally, we identified that the English language product was still in draft mode. After publishing the product, the correct items displayed on the site. We suggest checking the frontend to confirm that it displays the correct products.

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This topic is split from https://wpml.org/forums/topic/elementor-woo-commerce-products-archive-lay-out-doesnt-appear-good/

Tagged: Custom Work, Not WPML issue

This topic contains 10 replies, has 2 voices.

Last updated by Kor 1 week, 2 days ago.

Assisted by: Kor.

Author	Posts
September 10, 2024 at 5:42 pm #16163107
gwennyE	Hello Kor, Thank you for your assistance. Unfortunately the problem is not solved, because it's not the lay out of the picture format but it's the lay out of the page/template of the product archive displays different in different languages. On the Dutch page you see only product pictures of animals. It's because i can choose witch one to display or not. On the English page all products are displayed. And there is no option to change this because there is only one template to work on. Kind regards, Gwenny Thank you for the square lay out anyway, i do like it 😉
September 10, 2024 at 5:54 pm #16163125
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please check now and see if it's what you're looking for?
September 10, 2024 at 6:30 pm #16163164
gwennyE	Hello Kor, Thank you. I think we created now a new problem. I want to create a page with different sections Series "One dat at he museaum" Series "Candy" The products "Relaod" "Red Candy" " Punk Candy" are hidden now and don't show up when i want to show them else where on the page... Can you maybe tell me what the problem is and how we can work around this. Is this because it's a elementor template? I just don't understand why it's giving a different lay out. I need to be flexibel because it's about products. I need to add, adjust, replace ar remove them. It would be strange to ask your help every time when i change something...? Hope you understand, thank you Kind regars Gwenny
September 11, 2024 at 4:41 pm #16167632
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Sorry, your Website WP admin access credentials no longer work for me. Could you please reshare your Website WP admin access credentials here again?
September 12, 2024 at 12:50 pm #16171003
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Let's use this template as an example hidden link . When you edit the product query, try to edit it in the primary language and the secondary language as shown in the attached screenshot. Then, check the frontend to see if it's displaying the correct products.
September 12, 2024 at 2:58 pm #16172150
gwennyE	Hi Kor, Is it possible that your previous settings are still active? I see on the dutch page the square lay out. And when I exclude all the products, the 3 that i want to see aren't show up... Kind regards, Gwenny
September 12, 2024 at 3:45 pm #16172595
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. When I checked, the English language product was still in draft. Then, I published it as shown in the screen recording hidden link and it works now. Could you check?
September 12, 2024 at 3:54 pm #16172683
gwennyE	Thank you Kor. It's working. It's strange because I thought i hade published it from the productpage (Quick edit) but i have done something wrong. Can you remove the square lay out please. I do like it but the product is not a square format so it will be confusing for costumers. Thank you again
September 12, 2024 at 4:08 pm #16172751
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've removed the CSS code that makes the image look square. Could you check now?
September 12, 2024 at 4:10 pm #16172754
gwennyE	Perfect Kor. Thank you very much for your patient and assistance. Kind regards Gwenny
September 12, 2024 at 4:11 pm #16172812
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Glad that helped. Please mark this ticket as resolved.
September 12, 2024 at 4:12 pm #16172816
gwennyE	Have a nice day or evening 😉 Kind regards Gwenny

gwennyE confirmed that the issue was resolved on 2024-09-12 16:12:33.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.