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This topic contains 2 replies, has 1 voice.

Last updated by Bigul 6 days, 9 hours ago.

Author Posts
January 25, 2025 at 4:55 pm #16633816

gerwinV-2

Background of the issue:
I am trying to save the translation of translated products on my site hidden link. I have set everything to translate automatically using WPML.

Symptoms:
Even after saving the translation, the gear icon is still showing.
hidden link

Questions:
Why do I keep seeing these gear icons even though I saved the translation?
Why do I need to save everything if it's set to translate automatically?

January 26, 2025 at 3:26 pm #16635342

gerwinV-2

See printscreen.

Even after multiple times saving all translated content and clicking translation complete, the gear icon stays and I get this pop-up.

wrong_popup.png
January 27, 2025 at 2:14 pm #16638304

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

This may be related to the following ticket. So please try the workaround suggested there, after a full site backup and make sure the issue exists or not.

https://wpml.org/forums/topic/advanced-translations-it-shows-100-complete-but-we-still-get-gear-icon/#post-15007067

hidden link

If the problem remains, please visit WPML>>Translation Management Dashboard and share a screenshot of it.

Also, visit WPML>>Support>>Troubleshooting>>Advanced Translation Editor>>Error Log and check if it is showing any recent error or warning.

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Thanks!

Bigul