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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by Ahmed Mohammed 1 year, 10 months ago.

Assisted by: Ahmed Mohammed.

Author Posts
January 11, 2023 at 9:39 am #12792729

walter-arielM

Hello,

Wooocommerce Variable Product: default variation is nos synchronized across languages.

How can I fix this?

January 11, 2023 at 9:44 am #12792817

walter-arielM

Here a 50 seconds video where you can see what the problem is: hidden link

January 11, 2023 at 1:08 pm #12795315

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+02:00)

Hi there,

Thank you for contacting WPML support!

I understand that when you set default values for the product variations, they're not synced to the translated products.

I tested this on a testing website using the latest version of WPML and WooCommerce Multilingual & Multicurrency plugins. The default values were synced, as shown in the attached screenshot.

I'm looking at the provided debug information, and I can see that you're using outdated versions of WPML (and WordPress).

I recommend updating everything and checking if the issue is there as follows:

1. Back up your website files and database.
2. Move the website to a staging/testing area. You can ask your hosting provider for one or create one using a plugin such as https://wordpress.org/plugins/wp-staging/.
3. Update the plugins as explained here: https://wpml.org/faq/updating-wpml-manually/.
4. In the new WooCommerce Multilingual & Multicurrency plugin, go to WooCommerce → WooCommerce Multilingual & Multicurrency → Status → Status → Troubleshoot and Sync products variations.

If everything works fine, push the changes to the live website or apply the changes manually.

Hope that helps, and let us know if you have any other questions. We would be happy to assist further.

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