Wrong text source to translate

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Last updated by Christopher Amirian 1 week, 5 days ago.

Author	Posts
December 7, 2024 at 5:51 pm #16488707
lucaG-8	Background of the issue: I am trying to translate a product page. Link to a page where the issue can be seen: hidden link Symptoms: The system shows me a mix of another text product and this one instead of the right text to translate or validate. Questions: Why is the system showing a mix of texts? How can I ensure the correct text is available for translation?
December 8, 2024 at 7:42 am #16489244
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I will try to answer the question before assigning the ticket to one of my colleagues. Could you please give us more detailed information on what are those extra texts? Are there some fields that you add via a third-party plug-in or are those part of normal commerce product fields? Also, I wonder if this is happening only on one product or multiple products? If it is happening for one product only, please do the steps below to see if it fixes the issue: - Go to your Dashboard > Products. - Open the edit screen of the original product. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section. - Make a small change, for example, add an extra blank space at the end of a sentence/paragraph. - Save it. - You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required. - Edit the translation again and save it up to 100% translated. Thanks.