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Supporter timezone: Europe/Zagreb (GMT+01:00)
This topic contains 2 replies, has 0 voices.
Last updated by Dražen 2 days, 19 hours ago.
Assisted by: Dražen.
Author | Posts |
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January 23, 2025 at 10:42 am #16626865 | |
glynH-2 |
Background of the issue: Symptoms: Questions: |
January 23, 2025 at 12:41 pm #16627812 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for contacting us. Let's concentrate on the issue with the slide, can you please let me know next: 1) How are you adding images and sliders to the default language? 2) Does the slider and images exist in the backend of the translated page or issue is only on the front? Let me know. Thanks, |
January 23, 2025 at 1:41 pm #16628243 | |
glynH-2 |
Postovani Drazen, I would appreciate if you take a look on the setup. Apartments is an ACF Post Type and we have custom fields added to the post type via ACf inclusive the slider which loops a galler, it looks loaded on the backend but it doesnt let me select. I tried other settings but it also did not work so likely I am missing how to enable the translation correctly for those fields. Can I provide you credentials in private somehow? Thanks |
January 23, 2025 at 1:43 pm #16628263 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for getting abck. Sure, let me have a look, it would be safer if you can provide access to the staging site, not production. Please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ - Please backup the site files and database before providing us access. Thanks, |
January 23, 2025 at 2:04 pm #16628417 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, I can see images are correctly shown in the backend so from ACF and WPML side, all is good. But I can not find how are you creating this slider, or if you using some template for this post type or similar? If I switch to the Genesis parent theme, the page is not showing, so I suspect some custom code is involved? Please note as per our support we can not debug and support custom codded solutions. Please try to show me the issue with the Genesis parent theme and let me know how can I adjust the apartment slider in the default language or for example change the order of frontend content on that page. Regards, |
January 23, 2025 at 2:26 pm #16628592 | |
glynH-2 |
Hello, The images and other fields are locked, can you help me understand how can I adjust thosed fields in the ACF editor I need to translate the buttons etc beside the images which are failing, i would like to be able to chose different images for the arabic. Thanks |
January 23, 2025 at 2:31 pm #16628602 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I would please ask if we can concentrate on one issue, since we limit it to keep things and conversation clear. Later we can open and check other issues. 1) If you need my further help with slider images not working in AR; please let me know your reply to my doubts from the previous reply. 2) As per images you can use a set of different images from WPML Media addon, please check the next guide: 3) You are using WPML editor to translate, if you wish to use the manual translation method, you can set those field groups to different fields per language mode, and then adjust it then manually: - https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/ Regards, |
January 23, 2025 at 2:39 pm #16628656 | |
glynH-2 |
Hi Drazen, That is all the same issue, they are the same fields which I am not being able to change and I believe that is the reason why the slider images are not showing, so if you could kindly show me how I can make those set of fields translatabled instead of lock including the images would be great. I believe the images might work once we have fixed that. Thank you |
January 24, 2025 at 7:14 am #16630404 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, sure, lets try like that, but please note in that case you will need to translate manually. So go to your ACF field group and edit it, from top change translation mode to "Different fields on each language " and save, wait some time for these changes to sync. Edit your 2nd language page and it should work fine now. Let me know if you get stuck and I can do it for you. Regards, |