"Custom Link" and "Post Type Archive" items in menus aren't being translated properly

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andreas W. 1 day, 5 hours ago.

Assisted by: Andreas W..

Author	Posts
January 2, 2025 at 8:58 pm #16559825
desireeH-2	Background of the issue: I am trying to fix an issue with a few untranslated items in the footer template. The issue can be seen on this page: hidden link. I expected to see all menu items in the footer translated, except for brand names. Symptoms: A handful of links are not being translated properly. Specifically, 'Resources' and 'Products' within the 'Quick Links' menu are untranslated. Additionally, 'Privacy Policy', 'Sitemap', and 'Cookie Settings' links are experiencing the same issue. 'Resources' and 'Products' are 'Post Type Archive' items, while the other links are 'Custom Link' items. Questions: Is this a bug, or have I missed some additional configuration/setup to ensure these are translated?
January 2, 2025 at 11:12 pm #16560088
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Are all your pages translated and published? WPML > WP Menus Sync will create all menu entries for pages that already have been translated and published. Custom menu items will need to be translated with WPML > String Translation or can get adjusted manually in each menu directly. Did you already read this guide? https://wpml.org/documentation/getting-started-guide/translating-menus/ Also, the WP MEMORY LIMIT of 128M might not be enough to run a site with such high amount of active languages. Please revise WPML > Support > PHP which will indicate how much memory the site currently needs and then adjust the WP MEMORY LIMIT accordingly. Guide: hidden link I would suggest making this adjustment before running WP Menus Sync and translating the menus. Best regards Andreas
January 3, 2025 at 7:11 pm #16562467
desireeH-2	Hi Andreas, The pages are translated and published. I tried the WP Menus Sync option, but that showed no changes, and syncing didn't resolve it. Actually, having read that document you sent... it now appears that running the menu sync manually will disable the automatic WP menu creation. I did NOT want to disable that, but it appears I have done so by running that manually. How do I revert this back to fully automatic so WPML may create WP menus? I increased the memory limit (to 256 instead of 128) before doing any of that, but that seems to have made no difference. So it doesn't appear that the manual WP Menu Sync is the solution, and it has no disabled part of my automatic translations. Where do we go from here?
January 4, 2025 at 1:29 am #16562729
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Thank you for the clarification! The automatic menu translaiton can only automatically translate menus that contain nothing else but pages or other dynamic links. This automatic translation will not do the job if you use custom menu items or additional plugin that add further options to the menus. The same counts for WP Menus Sync. If you are using custom menu items you will need to translate those with WPML > String Translation or direclty inside each menu - the menus will need to be actually translated in this case. Also, in case you use a plugins that add options to each menu, then you need to translate the menus manually and create one menu per language, while setting the options manually in each language. --- If you are looking to revert WP Menus Sync you will need to go to Appearance > Menus, switch the language and delete any translated menu manually.