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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wanted to delete a language and all its database entries, but the process was not completing.
Solution:
First, we recommended increasing the memory limit and ensuring that all components are up to date. We provided a link to a related support ticket for reference:
https://wpml.org/forums/topic/cant-delete-languages-stuck-in-a-loop/

As an alternative solution, we suggested hiding the Italian language to quickly resolve the issue, especially since the client mentioned there wasn't much content. We provided documentation on how to hide languages:
https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/

Please note that the solution might be irrelevant due to being outdated or not applicable to your case. If so, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.

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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 9 months ago.

Assisted by: Mihai Apetrei.

Author Posts
February 28, 2024 at 7:00 pm #15355625

ericH-23

I want to delete a language with 100% from the data base but the process don't ends.
What shall I do to delete all data base entries from the language?
Thanks, kind regards
Eric

dont ends.png
February 28, 2024 at 8:03 pm #15355726

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi Eric.

Before this ticket gets assigned to one of my colleagues, I will try to help.

Please increase the memory limit and also make sure that everything is up to date.

Existing related-ticket:
https://wpml.org/forums/topic/cant-delete-languages-stuck-in-a-loop/

Please let us know how things go.

Mihai Apetrei

February 29, 2024 at 7:22 am #15356401

ericH-23

Hi,
Memory is set high enough already, to those numbers of the other ticket. Hmm, shall I hide the rest of the Italian translations? Is not much memory they use or is there an easy alternative way? Thanks, kind regards, Eric

February 29, 2024 at 4:39 pm #15359503

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there, Eric.

Yes, another alternative is to hide the Italian language:
https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/

This will help you finish with all this situation quicker especially since you said that it is not a lot of content.

Mihai