Elementor translating the products archive template, the header and footer

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to use Elementor to translate the products archive template, header, and footer on their site.

Solution:
If you're experiencing similar issues with translating your site using Elementor, we recommend checking our guide on translating an Elementor site. You can find detailed instructions on how to translate different parts and pages of your site with WPML in this guide. Here is the link to the guide: https://wpml.org/documentation/plugins-compatibility/elementor/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please feel free to open a new support ticket at WPML support forum.

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Tagged: Documentation request

This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 2 months, 3 weeks ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
October 15, 2024 at 6:58 am #16288775
Swen Kleibrink	Background of the issue: I am trying to use Elementor to translate the products archive template, the header, and footer on my site hidden link. Symptoms: No specific issue or error message mentioned. Questions: How can I translate the products archive template using Elementor? What steps are needed to translate the header and footer with WPML?
October 15, 2024 at 7:00 am #16288781
Swen Kleibrink	I am not online please open a ticket to explain to me thanks
October 15, 2024 at 7:50 am #16289013
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Swen, Thank you for contacting the support. I'll recommend checking our guide on translating an Elementor site at https://wpml.org/documentation/plugins-compatibility/elementor/. This guide mentions about translating different parts and pages. I hope you'll find it useful. Please feel free to let me know if you need more help on the related. Regards.
October 15, 2024 at 11:11 am #16290140
Swen Kleibrink	When I do that the header and footer are not there, In translation management the shop page I think this is the products archive page is there, 1. when i click edit I can only change the page title no elements in the translations editor 2. when I click edit to edit with elementor postid 1400 which I am sure is the English version because the German is postid 46 3. it spins and i try to use safe mode but that don't work then it says sorry content area was found in your page 4. Switch Editor Loader Method enabled also does not fix it, this is the only thing I can't edit other pages etc are ok 5. I tried to add to translation queue again to translate my self , the only thing in your editor i can change is the page title no content. I have found when I select in translation management, I have three "template" in the 2nd one I found the Footer, Header, Single Product, Products Archive I have edited each one, duplicated (some of them I have chosen to translate independantly others with translation editor just to see what happens) and added to translate myself This method seemed to work, there is something wrong the the Shop Page but the Products Archive was the answer to the real shop page I ask to keep this open as I proof the sections and check to make sure I have everything I need, thanks for your initial help.
October 15, 2024 at 12:50 pm #16290778
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. Sure, please take your time and feel free to reply when you're ready. Please note that ticket is automatically closed in approximately 2 weeks time due to inactivity.