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[Resolved] EVERY THING

This thread is resolved. Here is a description of the problem and solution.

Problem:

The single product Divi template header is not translated.

Solution:

In order to translate the header, you need to translate the template. Please check the following document to see the steps of translating Divi templates.

Also, you can check your templates using the following URLs:

Header: YourDomain/wp-admin//edit.php?post_type=et_header_layout
Body: YourDomain/wp-admin/edit.php?post_type=et_body_layout
Footer: YourDomain/wp-admin/edit.php?post_type=et_footer_layout

Relevant Documentation:

https://wpml.org/documentation/theme-compatibility/divi-builder/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 10 replies, has 2 voices.

Last updated by shadiK 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
April 14, 2023 at 2:04 pm #13474335

shadiK

Tell us what you are trying to do?
Site got missup withut a reason, main language start to be domnated in some places in other laguages

Is there any documentation that you are following?
I followed allot fo stuff, scanning template, string, managment

Is there a similar example that we can see?
have look and smile:
1-header is traslated in string but it dont affect, forum the same
hidden link

2-Heasder also dont translate, form partly tanslate, what is nt traslated impossible to find the wpml
hidden link

3-in some prodcuts the other langiages link dissapear
hidden link

and such issues all over the site

What is the link to your site?
hidden link

have fun, i killed hourse repairing, one thing repair another broke (

I need to solve every problem separtley with exact action, cause am tired of general offers, and tired of reading the form and googling.

Thank you
April 16, 2023 at 12:41 pm #13481597

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. In our forum, we try to keep one issue per ticket, so may I kindly ask you to open new tickets for your additional questions?

Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

In this ticket, we will focus on the first issue. header is traslated in string but it dont affect, forum the same

Would you please tell me how this header is created and translated? Also, please provide screenshots of the issue in different languages to help me understand it better.

Best regards,
Osama
April 17, 2023 at 10:36 am #13486777

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the mentioned product and found that you use a custom template for this product. (Kindly check the attached screenshot)

Please translate this template and check if that would fix the issue. (hidden link)

In order to translate Divi templates, please check our Divi guide. (https://wpml.org/documentation/theme-compatibility/divi-builder/)

Alternatively, you can translate them by going to the following pages and translate them:

Header: hidden link
Body: hidden link
Footer: hidden link

I hope this helps you. If you need further info, please let me know.

Best regards,
Osama

1.jpg
April 20, 2023 at 6:31 am #13508867

shadiK

Hi
*
just want to inform and ask you not to close our discusstion as we still have things to go through. we have holidays and from monday will back and communicate with you regardgin what worked for me.

Thank you
April 20, 2023 at 1:00 pm #13511703

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Sure, please take your time, and check my previous reply to translate the header in the mentioned product.

If you still need help with the first issue in the ticket, please let me know.

Best regards,
Osama
April 25, 2023 at 11:55 am #13532945

shadiK

Hi

so your step with trslte template helped
(hidden link)

But how did you forund this template?

No this topic is closed, iw ill open th enext one in same chat.
April 25, 2023 at 11:58 am #13532975
shadiK

TOPIC 2

The form button and text beside it,
Laadi üles
Ühtegi faili pole valitud

i cannt find them in stril, scanning the template also didnt help
here is example of english page with these two sentences in estonian:
hidden link

Thank you

New threads created by Osama Mersal and linked to this one are listed below:

https://wpml.org/forums/topic/the-form-button-and-text-beside-it/
April 25, 2023 at 12:04 pm #13533001

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

We try to keep one issue per ticket. Please confirm if the first issue is fixed. If it's fixed, may I kindly ask you please to open a new ticket for your additional question?

Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

Thanks for your understanding

Best regards,
Osama
April 25, 2023 at 12:08 pm #13533013

shadiK

as i mentioned above that first topic is solved. and offered to step to topic 2
April 25, 2023 at 12:11 pm #13533027

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your reply. We try to keep one issue per topic. I've split the other topic into a new ticket as the first issue is resolved. (https://wpml.org/forums/topic/the-form-button-and-text-beside-it/)

One of my teammates will check it and help you fix it.

Thanks,
Osama