flatsome UX builder content overwritten in secondary language page

This thread is resolved. Here is a description of the problem and solution.

Problem:
Flatsome UX builder content overwritten in the secondary language page. Can not translate pages via WPML translator.

Solution:
At the moment you can only proceed to work with the UX builder by manually translating the pages, as described in our documentation.

Relevant Documentation:
- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Dražen Duvnjak 4 years, 1 month ago.

Assisted by: Dražen Duvnjak.

Author	Posts
May 6, 2020 at 7:29 am
ivanT-3	Hi! I have a problem with page translating. For example: I have a contact page in English(default), Russian ja Estonian. On the contact page i have words(text) in those formats: „text“ „button text“ „contact form text“. When i do any changes on the page, the WPML wants to Update translation on other languages(logical), but if i do Update – all text, in text format changes to English(default). „Button text“ and „contact form“ text stays correct(russian or estonian). So after Update ja should go to the UX builder and change „text“ manually, because i cant do it from WPML translator. It is not comfortable.
May 6, 2020 at 8:25 am
May 8, 2020 at 12:24 pm #6088561
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Ivan, I will be taking over this ticket as Norman is off. I see you are having an issue with the UX builder. I have checked on this issue and while the Flatsome theme is in the last phases of the compatibility process by our compatibility team, it is also known to us that currently, the UX builder is not compatible with WPML and there already a few reported issues about it. At the moment you can only proceed to work with the UX builder by manually translating the pages, as described in our documentation. Please check: - https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ You can see a reference to this issue in another forum ticket here. - https://wpml.org/forums/topic/wpml-not-supporting-flatsome-frontpage-translation/ - https://wpml.org/forums/topic/some-strings-are-not-getting-transalted/ - https://wpml.org/forums/topic/the-page-is-not-showing-the-italian-translation-even-if-it-is-clearly-done/ My apologies for your issues, our developers together with theme/plugin authors are working on getting UX builder compatible with WPML products. I will be marking this ticket as escalated to our developers and when a version of WPML/UX builder with the fix will be released I'll notify you here. Please let me know if there is anything else I can do for you. 🙂 Thanks and regards, Drazen
May 11, 2020 at 7:25 am #6101337
ivanT-3	Thank you!
June 2, 2020 at 7:07 am #6270727
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I am just updating here to let you know the now the Flatsome UX Builder is compatible with WPML on its latest versions. Have a nice day. Regards, Drazen

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.