Background of the issue:
I am trying to translate the footer on my website hidden link using WPML. I used an additional XML tool for translating the website and applied the same method to the footer. I translated all footer templates.
Symptoms:
The footer translation is not working; the main language remains despite translating all templates for the footer.
Questions:
Why is the footer translation not reflecting the changes?
Is there a specific step I am missing in translating the footer with WPML?
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Could you share how these templates are created? Are they generated using a Custom Post Type from your theme? It’s possible that the theme isn’t referencing the translated ID. Could you provide more details on this?
Hi Marcel,
Thank you for quick reply.
Templates are created in Elementor.
Templates are selected in theme options and on page options.
Can you tell me how to check about ID?
Best regards.
Sorry I forgot to tell you, options for footer are on the left menu Mrittik/Theme Options/Footer.
Also. when you edit page regulary (not elementor) on the bottom of the page you have Page setting/Footer.
Thank you.
Br.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
Please check this video out: hidden link
I'd suggest you talk to your theme and ask them if they have any guide on their WPML setup for the theme, since they seem to have something and it works like this:
The header and the footer will have a default value. you can set the correct default value by switching the language on the theme options, via the WordPress topbar and configure them on each language.
It looks though that after a page is created and setup, the theme overwrites the content with the value you set in the footer, which means that you will end up configuring it on the page as well.
The custom fields for those pages are set to "Translate" either by you or the developer and in general they should be "COPY" and would copy the content from the default version BUT once the option is selected on each page, then it will actually require "translate" if you want to change it.
This is all about how the theme worked and thought on the WPML compatibility so they will probably have a guide on what to do about this.
In the meantime the problem is solved and you can see the footer works, but it's a weird workflow to follow, which is why recorded the video, so you could SEE how it was done.
